Forum Discussion

lucchesepk6's avatar
lucchesepk6
Network Novice
8 years ago

Can I get a copy of texts for court purposes?

  • Tmobile doesn't keep a record of actual text messages but if they do you would need a court order.

  • 23KRU's avatar
    23KRU
    Newbie Caller

    This doesn’t help a thing. It’s been a common practice for normal cell providers to have texts accessible and available, especially with a court order. 
     

    This is a shameful practice and a failure for any T-Mobile customers needing this information. 

  • gramps28's avatar
    gramps28
    Router Royalty

    Tmobile doesn't keep a record of actual text messages but if they do you would need a court order.

  • tmo_marissa's avatar
    tmo_marissa
    T-Mobile Employee

    Hi @lucchesepk6‌!  This is an understandable ask - Gramps28 is correct here.  For privacy reasons, we don't store the content of text messages.  However, your usage records do include the time stamps and phone numbers for incoming and outgoing messages - so while the content isn't there, you can access a log on the detailed view of any of your statements, which you can download from MyT-Mobile.  I hope that's helpful!

    - Marissa

  • 23KRU wrote:

    This doesn’t help a thing. It’s been a common practice for normal cell providers to have texts accessible and available, especially with a court order. 
     

    This is a shameful practice and a failure for any T-Mobile customers needing this information. 

    no, its not. I don’t want tmobile or any provider keeping recordings of every text and call that I make.

  • 23KRU wrote:

    This doesn’t help a thing. It’s been a common practice for normal cell providers to have texts accessible and available, especially with a court order. 
     

    This is a shameful practice and a failure for any T-Mobile customers needing this information. 

     

    which was mentioned in the very first post. court order is the only way it’ll happen.

     

    out of curiosity though...which “normal” carriers just hand that over upon request?

  • none of them. lol. Also, any users *NEEDING* this information can use a multitude of apps and services like google voice that would provide immutable backups and history. This dude is a clown just spamming misinformation

  • Ldragon18's avatar
    Ldragon18
    Network Novice

    Is there a way to see current usage and not just the last cycle.