Forum Discussion
Billing after number was closed
Hi T mobile
I had account opened on 14th Oct 2021 and paid bill on Nov 5th for $ 121.
Again on Dec 6 paid $ 121.
Again on Jan 6 paid $121.
I had cancelled my service on Jan 16. I was told all my payments are done and will receive a bill for 2 days prorata.
I am seeing that I received a bill for full month $121.00.
Can you please check and take out bill for addtional month. I used the service for 3 months and I paid for 3 months.
Regards
Rahman
Prorated for your usage beyond what is beyond your plan. T-Mobile doesn’t prorate their plans. If you use one day out of a month or 30 days out of a month. The plan costs the same either way.
No one here has access to your account. This is essentially a peer help forum. You can give Customer Care a call or reach out to T-Mobile via Facebook or Twitter for more information or view your bill in your my.t-mobile.com account.
