Forum Discussion

magenta2524758's avatar
magenta2524758
Network Novice
7 years ago
Solved

Bill Statement

I need the most recent bill statement to be print in my computer. Thanks

  • It's easy peasy lemon squeezy! 😀 Log in to my.t-mobile.com>billing (from the selections at the top)>in a box about on the halfway point on the page you'll see Detailed Bill or Summary Bill, just pick which one you'd like to download> Look in the lower left hand corner of your browser page and you should see the downloaded file (usually "pastbills.pdf"), click the upward arrow to open

     

    EDIT: 3/5/2021: Hey, if anyone is still having this issue, please note that the instructions have changed from my previous post.  Now when you sign in, you will click Bill & Pay (from the website) or tap Bill (from the app) then scroll down until you see “Bill Total,” below that you will see a button that says “Download PDF”.  Once you press the button, you will be given the option to view Detailed or Summary.

  • tmo_mike_c's avatar
    tmo_mike_c
    T-Mobile Employee

    Yes, it is possible to get your statement. Do you have a postpaid account? If so, we you use the steps on our View or print your bill & payments page, does that not work for you? We'll make sure our steps are up to date so please let us know of any hiccups you may have so we can help.

  • It is impossible to find my statement. Website documentation either outdated or website features are not implemented yet. HOW DO I GET MY STATEMENT?

  • Looks like something changed as of 9/30/18. I used to be able to download but not today. How can I do a download with these recent changes?

  • tmo_mike_c's avatar
    tmo_mike_c
    T-Mobile Employee

    @magentatechie is totally right about how easy peasy it is. Please take a look at the steps posted above and let us know if that helps. Thanks!

  • It's easy peasy lemon squeezy! 😀 Log in to my.t-mobile.com>billing (from the selections at the top)>in a box about on the halfway point on the page you'll see Detailed Bill or Summary Bill, just pick which one you'd like to download> Look in the lower left hand corner of your browser page and you should see the downloaded file (usually "pastbills.pdf"), click the upward arrow to open

     

    EDIT: 3/5/2021: Hey, if anyone is still having this issue, please note that the instructions have changed from my previous post.  Now when you sign in, you will click Bill & Pay (from the website) or tap Bill (from the app) then scroll down until you see “Bill Total,” below that you will see a button that says “Download PDF”.  Once you press the button, you will be given the option to view Detailed or Summary.