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skattch's avatar
skattch
Roaming Rookie
8 years ago

Bait and Switch Fees

I thought i-mobile would be a better company to deal with than Verizon but now I see you are just sneakier. They have high fees but at least I knew what they were.

 

I called t-mobile to setup a new account with two phone lines and one tablet. I was told that i would be sent new SIM cards and after receiving them I was to call in and port my numbers. I did this and now I have an extra $77.50 fee on my account for a partial month of service for my tablet. The monthly tablet fee was supposed to be $20 but because I changed my account in the middle of the billing cycle I am getting this charge.

 

What a complete load of @#$%!

  • My thanks to you both for pushing me to get this resolved through FB. I still don't know why your call in support could not resolve the issue but it is now resolved to my satisfaction.