Forum Discussion

jpvw808's avatar
jpvw808
Network Novice
6 years ago

Adding a authorized user

How do I go about adding an authorized user to my account

  • Why TMobile do not add a capability to add an Authorized user online. It’s a basic functionality and should be given to users at least to avoid long waiting over Phone or chat support to get hold of a real person from support.

  • Lol I’ve had my sis(primary) do it over the phone twice and still not authorized

  • snn555's avatar
    snn555
    Bandwidth Buff

    I believe you can go to your T-Mobile account either through the web or on the app though I would suggest the web and find that line and being logged in as the primary account holder you can click its profile and make it an authorized user.