5 Star best customer care representative Ever

Rep David M. Needs a raise!! Sooner rather than later!! I have been in customer service for years, so I know when the Rep is just here for the check.

 I was very upset when the call started- when the call was over, I couldn’t stop singing his praises. He showed me that the impossible is possible, when you know what you are doing!! When the caller has an emergency situation-not life or death- and puts the call on hold, you fear the Rep didn’t understand, so it’s a coin toss. Not with David M. He’s REALLY GOOD at what he does -wish I could get him every time I call-Really!! He’s just that good. Thank you for your help-service with compassion is a match in Heaven!!⭐️⭐️⭐️⭐️⭐️++

5 stars to AnzaColorado@T-Mobile who calmly, correctly and effectively helped us transfer 3 lines from Mint back to T-Mobile when there were numerous hiccups during the process (address that was not recognized, Mint slowdown in getting account numbers and pins per line). Anza kept up supportive guidance throughout and stayed with us to ensure everything transferred and worked correctly. Anza is one of the reasons we made it back to T-Mobile.

Hey T-Mobile, give this customer service rep some recognition, too! ⭐️⭐️⭐️⭐️⭐️++