Forum Discussion

magenta10611252's avatar
magenta10611252
Newbie Caller
4 years ago

Website Login --- Typically Broken, Why?

Google Chrome. Microsoft Edge.  For what seems like years now the ability to log into my business account is hit or miss. SO FRUSTRATING!  I love T-Mobile but this is ridiculous.

For a while I could clear my cookies (which I shouldn’t have to do) to resolve the matter.


Lately, I give my user, then my password. All seems well until the only thing that shows up on the next page is the footer. The address says it’s my Dashboard page. But nope! Reloading gives an error message. Back button occasionally opens my Dashboard page. But when it does take me to the Dashboard I click “Shop” and get “500 Internal Server Error”.  All I want to do is buy two phones without going to the store or spending forever talking to someone on the phone.

Why is it so hard to get your website to work?

Can we get John Legere back to drive home permanent fix?