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Am I the only person concerned about the T-Mobile Price Increase??
So I have a magenta plan and a few weeks ago I got that nice text telling me price will increase. What really drove me nuts about it was how it was worded I cant remember the exact wording down to letter but it pretty much went like “For the First time in 10 years we have to raise the prices, Your plan will increase x amount” First off you know how insulting that is @T-Mobile? You tell every one you will never raise the prices, then turn around and do it and brag about how it has been 10 years? Really? You said you would do not do it so it does not matter 10, 20 ,30 40, 50 years latter is nothing to brag about it. ID rather you sent a text saying sorry but we had to increase your plan or please take note plan prices are going up vs your saying well it has been 10 years. When you say you wont do something then you just do not do it.. My issue is a little more depth I qualified for the promotion if you raised the prices I can leave your service worry free and no bills have to be paid but now you representatives are talking about a bunch of technicalities that would prevent me on taking advantage of that offer, or how they claim those offers do not exits. I invite any one to reply to this post stating how they feel about there plan prices going up when they where told IT WONT HAPPEN. I am hoping enough people will decide to speak out and maybe T-mobile wont continue the behavior, or at least take note for the next time they do this!SolvedFydorLytke9 months agoTransmission Trainee5.5KViews5likes34CommentsAutopay
Cannot believe, after years on autopay, they are going to disallow it from my credit card. AS IF I would give them unfettered access to my bank account! No one pulls money from my bank account although I do PUSH money through autopay from my bank. If they want the money directly from my bank, I will be glad to mail a paper check for them to process every month (and I hope everyone else does likewise) until I can switch providers.Solvedmwayne502 years agoNewbie Caller1.5KViews8likes19CommentsT-Mobile Begins Cellular Starlink Beta, But It Only Works on These Samsung Phones
https://www.pcmag.com/news/t-mobile-begins-cellular-starlink-beta-but-it-only-works-on-these-samsung?fbclid=IwZXh0bgNhZW0CMTEAAR3yN6nHwBYuSpxBOcsu_XQDGmS1QR8K1BEa35peLUjMYn0OkEy5YrZ2knc_aem_sqLui8mKX8VYeZXFjkt0GA For now, T-Mobile restricts the beta for SpaceX's direct-to-cell Starlink system to Samsung S24 phones and two Galaxy foldable models. By Michael Kan January 14, 2025 Facebook Twitter Reddit Social Share Reddit Pinterest Flipboard LinkedIn Email Copied Error! Copy Link https://www.pcmag.com/news/t-mobile-begins-cellular-starlink-beta-but-it-only-works-on-these-samsung Comments (Photo illustration by Nikolas Kokovlis/NurPhoto via Getty Images) It looks like T-Mobile is now accepting customers into the free beta program for SpaceX’s cellular Starlink service—but only if you have the latest Samsung handsets. On Tuesday, a number of T-Mobile subscribers reported receiving access to T-Mobile's "direct-to-cell" Starlink beta program, which the company announced last month.T-Mobile has been notifying eligible customers through text messages, according to social media posts. One included a screenshot showing a T-Mobile account subscribed to the satellite network. The technology lets you send text messages without relying on traditional ground-based cell towers. Instead, the phone relays the text messages using orbiting Starlink satellites, giving consumers a way to remain connected in cellular dead zones, similar to Apple’s Emergency SOS satellite messaging for iPhones. When we asked about the beta launch, T-Mobile said: "We continue to make great progress toward a full beta test availability; more details to come soon." In the meantime, the carrier also published a new support document that reveals the cellular Starlink system only works on five Samsung models for now: the Galaxy Z Flip 6 5G, Galaxy Z Fold 6 5G, Galaxy S24 5G, Galaxy S24 Plus 5G, and Galaxy S24 Ultra 5G. “Text messages may take longer than normal to be sent while connected to the T-Mobile Starlink satellite network,” the support document says. “Picture and video messaging is not included during the beta phase.” Recommended by Our Editors Starlink's $50-Per-Month 'Backup' Plan Has One Big Downside Elon Musk Using Cybertrucks As Starlink Stations for LA Fire Relief AST SpaceMobile's Large Satellites to Roll and Tilt to Prevent Astronomy Interference Eligible phones will only switch to satellite connectivity if customers are in an area without traditional cell or roaming services. “Manually selecting the T-Mobile Starlink network will not work while other cellular connection options are available,” the document adds. “When connected to T-Mobile Starlink, your device will display T-Mobile SpaceX at the top-left side of your screen.” SpaceX recently secured approval from the FCC to operate the cellular Starlink technology commercially. T-Mobile has not announced pricing, but SpaceX plans to eventually support data and voice calls via the cellular Starlink service. T-Mobile has also activated the cellular Starlink tech for customers living in areas of Los Angeles devastated by the recent wildfires. The same satellites will also beam emergency alerts to all phones in the affected areas, regardless of carrier.jim13483 months agoTransmission Trainee8.9KViews0likes14CommentsT-Mobile Data Usage When On Home WiFi
Looking at my data usage on my plan and notice that it shows data usage when my phone is on my home wifi network? Is T-Mobile counting this data usage against my account even though it’s through my home internet provider?w3wilkes2 years agoRoaming Rookie4.1KViews3likes14CommentsTmobile problems on my return of phone
I have been with Nextel since 1997, then it changed to Dprint and now Tmobile. So 23 years they have had my business account. I sent one of my business phones that was in warranty by UPS to Tmobile at 13704 Independence parkway, Fort Worth, Texas 76177 and received confirmation from UPS that it had been delivered on January 9th. T-MOBILE 3 days later charges me $1256.50 saying they did receive it. Them after numerous phone calls to customer service the story changed. They said they could have gotten it but the scan part wasn't readable and they needed more time. 7 days later I called again. They kept assuring me that the problem would be resolved. I was transferred to supervisors and more supervisors and today was the last straw. They basically called me a liar and said I have till the 13th of February to pay my bill or they will suspend all my lines. I can't believe this is happening. I don't how to get a hold of someone in corporate to help me. These customer service workers are useless. PLEASE IF ANYONE CAN HELP IT WOULD BE MUCH APPRECIATED.Carolel3 years agoNewbie Caller5.1KViews0likes12Commentscustomer care mail
Any one pls share t mobile customer care mail ID In view of I over phone am not able contactsiri9993 years agoNewbie Caller4.7KViews1like11CommentsHow do I get a copy of my phone conversation with T-Mobile?
I would like to know how do I get a copy of my phone conversation with T-Mobile? I was miss led by saleswoman in T-mobile store. When I called customer service they did a 3 way call with the store and sales rep I delt with. I would like to get a transcript or copy of conversation as evidence she lied to us. I thought car salesmen were bad, T-mobile is right up there with them3.6KViews1like9CommentsHow to change e-mail address that receives paperless bill?
How do I change my paperless billing settings to send my paperless bills to my new e-mail address? I have updated my account with my new e-mail address but I do not see an option to update the e-mail address that my paperless bill is sent to.Solvedjillianperry912 years agoNewbie Caller1KViews5likes9CommentsT-Mobile For Business Direct-To-Cell Service
I have two tablet lines currently on a T-Mobile for Business account. With the T-Mobile Direct-To-Cell service, would I be able to text through satellites, if I am "off the grid"? https://www.t-mobile.com/business/industry-solutions/connected-vehicle-network/direct-to-cell-communications-in-remote-areasjim13484 months agoTransmission Trainee431Views0likes8Comments