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Can't Block Number
Hellow Gals and Guys - I have a prepaid T-Mobile account that I've had for some time. I use it with a Lumia 640 Windows Phone. Someone who I don't want to have my number got it and I am now receiving regular texts from them. I tried to block it, but the texts still come through. It says "Media Content In this Message" when displayed n the text list. When I hit the number it says "Get Media Content Now" which I can select and it downloads the message. I don't wish to receive these texts, but is there some way to block them? Also this is the number I give out when an institution or someone I don't know well asks for my number, so I need to have access to it, but I only put $10ish a year on it and this person will go through that soon. How do I stop this? Thanks for any help.
Prepaid Debit Card from Promotion
I recently received 4 prepaid debit cards all with $100 as the balance. I have tried multiple ways via phone call and the app and the website and cannot use multiple payment methods. I need to find a way to pay the $198 with two cards because each card Tmobile sent me that is a virtual card can only be used for $100. I’m beyond frustrated at this point.
Confused hurt and damaged elder T-Mobile customer
I am very disturbed and honestly very upset.T-Mobile keeps cutting off my internet service and now has pretty much with late fees almost doubled now new total of what I owe to start internet service once again.I have kindly and repeatedly told them again many times that I did pay it that I gave proof it shows as a paid out paid exactly what I owed on my debit card.Ibstead of allowing me as I have repeatedly wanted to do they are not letting me send a screen shot if this proof.They keep saying when I pay I get service again.I do not have a history either if bad pay.They are not helping ur giving me this chance and I have really been treated in a very unprofessional manner.I didn’t lose the payment they did but they are literally driving me over the edge killing ne.I am an65 year old single female elder live alone as I have many times told them and I have no phone service with no internet they don!t seem to care this is going on 2 weeks now help please
Unlocking policy for metro b
Hello, I’m considering getting an iPhone 13 from Metro by T-Mobile with the port-in offer. I want to confirm the unlock eligibility requirements. Does the phone need 180 days of active service, or is it now 365 days before it can be unlocked? If I only pay for the first month, will the unlock timer still continue in the background, or does it require 12 months of active payments? Can I request an early unlock for an additional fee? I would appreciate your confirmation so I can make an informed decision. Thank you!Are members of local Search and Rescue organizations eligible for the Go5G First Responder plan?
Are members of local Search and Rescue (SAR) organizations eligible for the Go5G First Responder plan? There is conflicting information on different T-Mobile web pages: This First Responder Verification help page says that active volunteer members of Search and Rescue organizations are eligible However, on the online account profile first responder verification form, the first question asks for "affiliation" and the only choices are EMT or Police or Firefighter. There is no option for Search and Rescue, which is different from these groups (EMT certification is not a pre-requisite for Search and Rescue). Can Search and Rescue volunteers still certify online, or must they certify over the phone?
T-Life-Seriously?
T-Mobile life? Who actually wants to live a life simulated by cell phones? Do I really need an app to inform me about a bakery in my hometown while I'm already there? That’s TikTok. The plans are complicated, and the pricing isn’t competitive anymore. Competitive subsidies? T-Mobile provides financing on most devices, making it easy for customers to get devices with low down payments and affordable rates—that's incentive enough! So now T-Mobile has become my dad's carrier. They might as well just finish the transformation and rename it Verizon 2.0!
