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Landline Change to T-Mobile
I want to change my Verizon landline to a T-Mobile service. I currently have a T-mobile cell phone service and 5G Internet. Has anyone obtain a landline with T-Mobile and how/what did you do. I also want to retain my home phone number. ThanksSolvedsoaringpilot512 years agoNetwork Novice18KViews0likes10Comments
Replacing SIM card
I'm overseas right now and I lost my SIM card some few days ago (using an international one at the moment). How can I get it replaced when I'm back in the U.S.A? I had a physical SIM card for a prepaid plan, and would like to keep the same phone number I had on that SIM card.SolvedEvalyn_055612 months agoNewbie Caller17KViews0likes6Comments
Transfer / migrate from the physical sim to eSIM
Hello! I have the physical t-mobile SIM and I want to transfer phone number to my eSIM account / to convert it into eSIM. At the moment I have two tmobile accounts and numbers, is it possible to merge em? (both accounts are prepaid) I talked to the tech support - and every time I called I had a different information: 1st time i was told that in 24hrs everything would be done smoothly (nothing happened so I called again) 2d time I was told that T-Mobile doesn't support a feature to transfer the physical sim into the eSIM (when both numbers are tmobile numbers) before the first call I tried to reach a text support online - they also didn't resolve any questions and just said that tmobile doesnt fully support eSIM. What is the truth here? Is it really not possible? Also an extra eSIM question - if I want to use the same eSIM on a different phone, how to achieve it? Or it is impossible now to perform any kind of eSIM transfers? Thanks for understanding.Solved
Will a prepaid walmart tmobile phone work by just putting in my existing tmo sim card in it?
My android moto phone is getting old and isn’t updating so I found a prepaid tmo samsung A13 at Walmart. Is this new phone “locked” into having to start a new prepaid plan or can I just simply put my existing postpaid sim card into it and turn it on and i’ll have my same service? Thanks!Solvedcaptainronm3 years agoTransmission Trainee12KViews0likes7Comments
zip3 years agoNetwork Novice12KViews0likes2Comments
Prepaid Plan: Whitelisted vs Data
Hello. I apologize if this question has already been asked and answered--I just couldn’t find a satisfactory answer through a quick search or when calling T-Mobile customer service. I just signed up for a $10 Connect prepaid plan with 1GB of data. On the usage details (under data), I see both categories called “whitelisted” and “data” under category for the service of internet access (a copy of the usage detail is attached). Can anyone give me an easy to understand explanation of why there is two categories of “whitelisted” and “data,” both of which really reduces the overall data anyway? One site (https://techshift.net/what-is-t-mobile-whitelist-and-regular-usage/) seems to indicate that “whitelisted” “doesn’t count towards a plan’s data bucket.” I’m not sure what that really means or if it is even accurate since there aren’t many similar explanations that I could find. Any assistance would be appreciated.Solvedfatherlu3 years agoNewbie Caller7.6KViews0likes8Comments
T-Mobile AAA Year on Us Promotion Code: Not Working for Me
Anyone know the secret to get the T-mobile AAA Year on Us” promotion (one year AAA membership free) to work? I have Magenta 55+, so appear to be eligible for the offer. I used the link provided https://promotions.t-mobile.com/thanks but clicking on it simply generated for me an error message “code invalid” (see below). A call to the T-mobile number provided took me to their call center (Philippines) but the nice person there had no clue how to fix the problem, beyond texting me a link that when clicked generated the same error message. Frustrating!txcamd2 years agoRoaming Rookie6.7KViews2likes23CommentseSIM not installed when using T-Mobile eSim app
I have just enrolled for a prepaid account using T-Mobile eSim app. All the process seemed to work fine (I got a phone number and had my CC charged) but in the end there was some kind of problem installing the new eSim on my iPhone. Now it seems I am locked out of service, since the app requires a different e-mail and the creation of a new account to run again. How can I get the eSim for my existant and already paid for prepaid phone number now?Solvedspbrflyer7 years agoRoaming Rookie5.1KViews0likes22CommentsSwitching carriers
I have already paid abut 180 dollars to mint mobile for 12 month plan. This is just the second month and i wanna switch from mint mobile to T-mobile. Is there any way i could get that money back while switching from mint mobile to T-mobile.SolvedPawan2122 years agoNetwork Novice4.8KViews0likes4Comments
