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Outrageous Bill from a Cruise. Please help.
I went on a cruise in November. Thought I had international calling bought an extra plan that was text to me from T mobile when I was notified that my bill was $100 over. I also purchased the ships Wi-Fi plan because I am currently in school and need the Wi-Fi. 3 days into the trip I got a notification that my bill was $700 over I at that point contacted T-Mobile and was advised that the charges were valid and that there was nothing they could do. I was also told to turn my airplane mode on, and it would stop the charges Three days later I get another text from T-Mobile saying that my bill is now $1700. After making every attempt to avoid these charges, I still incurred them. I have reached out to T-Mobile multiple times to resolve this bill by paying my bill plus an extra $200 to $300 more a month than my monthly bill, until the balance is settled. This is what I can afford. I am being denied of that. I have been a T-Mobile customer for many years. My bill is typically paid on time. I am disgruntled at how I am being treated. If anybody has any situation similar please reach out.TIA.36Views0likes1CommentGoing public and suing! Join me
I think they’re doing it on purpose because they’re still getting paid. First of all, I don’t see why it is any of our faults why UPS loses anything and why the hell we should have to keep paying for this **bleep**! I found out that T-Mobile has not been making their labels properly. They have not been adding the manifesto to them therefore nobody can file a claim and they just keep collecting the money and charging our accounts every month so I’m calling my lawyer, you guys wanna tagalong or you wanna keep getting screwed over let me know. This is obviously a scam made by T-mobile and they made it that regardless whether or not we want the phone we are still gonna pay for it no matter what and this is fraud200Views0likes3CommentsNo money, Mo problems!
Hello, I have been trying to speak to someone who can help me. I have been a customer for over 12 years and now I can’t get any help. Recently I was involved in an accident (I offered proof) that had me out of work since 10/15. I had an arrangement that I wasn’t able to keep because (guess why??) I was in a terrible accident where my vehicle flipped over. Yet T-Mobile keeps turning off my service charging me 20$ per line everytime that happens but everytime I get my service back on. I would really like to avoid this from happening again but since I don’t have any funds it’s nothing that can be done to help me. T-Mobile is a big company, but because I have a 33 day past due, I have to lose my service?25Views0likes1Comment