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Unfair iPhonesTrade-in value change Go5g Plus Plan
All the focus and better benefits seems to be now for Go5G Next. Originally, this plan was directed to those who wanted to change their phone anually, but for those like me who is ok to do it every two years, Go5g Plus offered all what we needed including trade-in values. However, recently it has become unfair how with the Go5G Plus plan, the trade-in value for the previous iPhone series, the 15, is the same as for older models like the 11 and 12. Until early January, the trade-in value for the 13 Pro and the 14 and 15 series was $1,000 and now $830. Who came up with the ridiculous idea of equating the value of the previous series with older ones for the Go5g? 🤦♂️🤦♂️🤦♂️
How Can Existing Home Internet Users Avail the Latest $300 Promotion?
This is the current promotion, and I want to take advantage of it. I am an existing customer of home internet, which is paid monthly without a contract. Can I just order a new line get this offer for me and cancel my old plan? Or do I have to cancel my existing plan and then reactivate it again to get the offer? I am confused about the second line of the terms below. Can any of you please help me understand this? Thank you so much and Merry Christmas!
TMobile charged me $370 for a router I returned in perfect condition and got store receipt!
In october, my neighborhood finally got fiber optic internet. As a result I went to my local store in Lynchburg, Virginia and returned the Gateway router, ARC KVD21, and cancelled the service. The store provided me with a restocking receipt. Now, in December, TMobile sends me a bill for $370+ for non return of the gateway. I'm absolutely fuming at the incompetency of TMobile. This is extremely poor customer service. Hopefully I can get this resolved tomorrow by going to the store. I don't know if other people have been affected by this. Any advice would be appreciated. Finally, the call center is usesless as I don't have a TMobile number to receive a 6 digit pin as I cancelled the account!
Home internet black tower issues
Have had the black tower for almost a year….have two separate networks 5g and 2.4. Actually using 2.4 ghz for my ROKU tv and mostly works better then 5g network. ( less buffering) ISSUE- still only have 1 bar connectivity —— how can I get better connectivity ( more bars)??? I have — restarted, unplugged, tried different locations. Still only 1 bar …any applicable suggestions would be welcome. thanks200 Virtual Prepaid Card not received.
I started my service in August of 2024. I submitted my information for my 200 virtual prepaid card and have not received it. I have spoke to a chat rep no card yet. I believe it is a scam. I am getting ready to reach out to the Better Business Bereau. This is ridicilous.
I settled with collections and they won't unlock my phone!! It's been 4 months
I call every week and still NOTHING I am told that I still owe $200 when I received and email from the collections agency that my account was paid in full. "T Mobile will not pursue collections on the remaining balance" The charges were not service based, they were late fees, etc. Fine. My account went to collections, but I settled and paid way more than the service I received, yet my phone remains locked. They demand I pay the additional $200. Blackmail. Why send me to collections then? Why tell me every week when I call that they are sorry and that my phone will get unlocked within 72 hours yet nothing happens. This is a horrible company. Unkind, disrespectful, they have kept my phone hostage for 4 months. I am glad I don't have this company anymore
