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Does anyone know what their excuse for the decline of TMobile is?
Been a customer for 9 years. From lies to not honoring their agreements to leaving me without a phone for three weeks. Now their over seas customer representatives are almost impossible to work with. Not their fault nor their language skills. It's due to training and lack of understanding of what TMobile had us used to. Does anyone know why it's in rapid decline? Thinking of porting out all of my lines. The fact they also forced starlink on us was very disappointing.Tresfatal5 hours agoVisitor26Views0likes0CommentsT-Mobile Took My Money and Refuses to Refund It!
I’m sharing this because customers deserve transparency and fair treatment. On March 5, I ported out my T-Mobile number, which automatically canceled my account. I had a $54.51 balance, so I contacted customer service about a refund—only to be told it would be denied because my account was closed. - I was NEVER informed during the porting process that I’d lose my remaining balance. - I was told to submit a refund request anyway and would get a response in 5 business days—but after 15 days, nothing. - When I followed up, they “lost” my request and made me submit another—which they said would be declined again! - No reference number, no written confirmation, just runaround after runaround. T-Mobile has no right to keep customer money without warning us first! If this is their policy, why not inform customers before we port out? T-Mobile, do the right thing! This isn’t just about $54.51—it’s about fairness. Who else has had a similar experience? Let’s make our voices heard!SolvedFight4Refund7 hours agoNetwork Novice68Views0likes2Commentsaccess customer service chat from my computer
Am I able to chat with customer service on my account off my computer, if so, Please help?SolvedBlakRoze8 hours agoNetwork Novice3.7KViews0likes2CommentsS24 overheating,march 2025, s24 hot, S24 battery life short
Beginning March 13 2025, S24 began to overheat, battery drains fastrtpnc9 hours agoNetwork Novice68Views0likes2CommentsOculus Suddenly not Connecting
We’ve had T-Mobile home internet for lamps two years. We’ve had zero issues and it has worked wonderfully on everything we have - TVs, Ps5, Xbox, iPads, phones, all that stuff. We’ve also have two oculus systems that have worked perfectly with the internet. All of a sudden about 3-4 weeks ago, my son’s oculus will no longer stay connected. It connects for 1-2 seconds, then disconnects and tries to reconnect repeatedly. Every other device is my home works fine. My son’s friend brought his oculus to our house and he had the exact same issue my son does. My son’s oculus connected and works perfectly to my phone’s hotspot. This seems like it has to be something within the connection of the internet and the oculus devices. I have tried every troubleshooting thing I can and NOTHING is working. I can find nothing that gives me any options to change IP or really adjust anything within the T-Mobile internet app. PLEEEEEASE help me. This is beyond frustrating for him (and me!!) and there has to be something that changed within one of the devices to start this.karifox12 hours agoNewbie Caller387Views1like3Comments2 Devices won’t stay connected
I have two devices that continuously connect and disconnect. All of the other devices stay connected. I have VR headset and an android tv box for YouTube tv that won’t stay connected. They connect and then kick off and on within seconds. Anyone know a fix?Staples212112 hours agoNewbie Caller241Views1like2CommentsCalls go directly to voicemail: S-24
A certain phone number (that is in my contacts) goes directly to voicemail whenever they call me.... I have checked (many times) and that number IS NOT in the "blocked" calls list... I have deleted the contact (numerous times) and added again, also with an alias... This is a Galaxy S24, and the manufacture insists it is an issue with the providers voicemail system.. Thank you for your suggestions...erpa4812 hours agoVisitor23Views0likes0Comments- MsCoe2u13 hours agoNetwork Novice3.7KViews0likes2Comments
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