Recent Content
Active Duty Military Deployment
Does T-Mobile still waive the international roaming charges while service members are deployed over seas? Last time I deployed over seas, I submitted my active duty military orders and was able to submit my orders and still use my T-Mobile phone during deployment. I will be leaving for Kuwait soon and would like to do this as soon as possible if it is still an option. Thank you, have a great day!
Being charged fees and taxes on old addresses
I recently looked back at my billing history, and I am being charged T-Mobile fees and charges as well as government taxes on fees on 3 separate addresses. One address I haven’t lived at in over 10 years, and the other address I moved from 4 years ago. Has anyone had that happen to them?April 2025 New Plans ???
I have T Mobile ONE Plan Plus Promo 2018 which does have price lock but new CEO states otherwise. 5 lines and Home Internet for $140 Im on ONE Plan: l receive 20% off the bill, I have 2 free lines, each line has kickbacks -$10 if under 2gb of data on line, Netflix and Hulu on US. I have heard about the new plans, Tmo is offering. Are the new plans worth it or should I stay with my ONE PLAN? Which is less than $140 a month. I just have a feeling that the prices are going to keep going up or services will change. Anyone care to chime in to elaborate?
Issue with applying promotional discount to my monthly bill
I traded in 3 devices and upgraded to go5gnext plan in December 2024. Promotional discounts to 2 of the lines is not getting applied to the monthly bill. Also, I had ordered a samsung watch but once I got it, I was told that I would have to pay $15 per line to get the promo discount because of which i returned the watch. I am still being charged for the line on the watch. I have called up customercare multiple times and waited for over 45 mins each time after which the phone gets disconnected automatically. Today finally I was able to connect with an executive. She started going through the bill and realized that there were issues with the billing and therefore just hung up on me. This is the most disgusting way to treat a customer. Please let me known who should I be getting in touch with. I have everything bad to say about tmobile after this kind of experience. Would never recommend anyone to move to tmobile. I am stuck for the next 2 years since I have opted for the installment plan. But be rest assured, I will move to another provider the moment my installment plan ends. You are are ripping me off with over $100 every month.
Places
Network & Coverage
Let's talk about our coverage, signal, and roaming experience.Devices
Apple, Android, SyncUP, and more!Postpaid
Accounts, Plans, Features, and Billing.Prepaid
Talk about all the stuff that comes along with T-Mobile's Prepaid service.T-Mobile for Business
Discuss all things T-Mobile for Business.Home & Business Internet
A dedicated space to talk about all of the things going on with T-Mobile High-Speed Internet.Magenta Lounge
Talk about the other great T-Mobile perks and benefits, or just hang out and have fun.
