Recent Content
Oculus Suddenly not Connecting
We’ve had T-Mobile home internet for lamps two years. We’ve had zero issues and it has worked wonderfully on everything we have - TVs, Ps5, Xbox, iPads, phones, all that stuff. We’ve also have two oculus systems that have worked perfectly with the internet. All of a sudden about 3-4 weeks ago, my son’s oculus will no longer stay connected. It connects for 1-2 seconds, then disconnects and tries to reconnect repeatedly. Every other device is my home works fine. My son’s friend brought his oculus to our house and he had the exact same issue my son does. My son’s oculus connected and works perfectly to my phone’s hotspot. This seems like it has to be something within the connection of the internet and the oculus devices. I have tried every troubleshooting thing I can and NOTHING is working. I can find nothing that gives me any options to change IP or really adjust anything within the T-Mobile internet app. PLEEEEEASE help me. This is beyond frustrating for him (and me!!) and there has to be something that changed within one of the devices to start this.
Calls go directly to voicemail: S-24
A certain phone number (that is in my contacts) goes directly to voicemail whenever they call me.... I have checked (many times) and that number IS NOT in the "blocked" calls list... I have deleted the contact (numerous times) and added again, also with an alias... This is a Galaxy S24, and the manufacture insists it is an issue with the providers voicemail system.. Thank you for your suggestions...Troubleshooting Slow Connection and Hotspot Issues on T-Mobile Internet
Hi T-Mobile Community, I’ve been experiencing ongoing issues with my T-Mobile internet, especially concerning my home and business internet connection. My laptop frequently drops the connection or has very slow speeds, even though I have a full signal on my phone’s hotspot. I've had no issues before, but starting in November, this problem has become constant. I’ve checked all the usual fixes resetting the router, rebooting my devices, and even resetting my hotspot settings but nothing seems to work. I rely heavily on the internet for work, especially on my 14 inch AMD laptop, and this problem is really starting to affect productivity. Whether I’m using the internet at home or through a hotspot, the connection is slow and unreliable. Has anyone else faced similar issues, or does anyone have suggestions for getting my T-Mobile internet back to normal? Is there a specific setting I need to change, or could there be an issue on T-Mobile’s end that’s causing these slow speeds? Thanks in advance for any advice you can share!UPS broke trade-in, T-Mobile said too bad
I finally upgraded my pixel 6 phone and got a notification. That I wouldn't be getting the trade in deal because the phone was broken. It was not broken when I sent it back. After calling they sent me a picture and the screen has chunks missing out of it. They said they spoke to their warehouse and the box wasn't damaged though when I informed them that the device wasn't sent back in a box but a padded envelope, they glossed over that. As a 20 year customer I am now being told I owe them $500 and no one will actually help me I am just being accused of lying. I am incredibly frustrated and just want to bring attention to this.
Another increase to their...we won't increase you bill
I've been with TMO since 2000. I'm on the Magenta 55. Grandfathered(no longer offered) assured price would not increase the it did...last year and here we go again. I use the basic services...calling, data, Hotspot. Wifi calling. The best solution TMO had was a SALES PITCH on why my services would cost more. 25 years of loyalty GETS YOU NOTHING with TMO. Shame on you!!
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