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Not Happy there is NO True Admin Page
I understand T-Mobile is trying to incorporate everything into 1 application, like the T-Mobile Life application. I do not however like the fact that there is NO Administration Page any longer for my Statistics and Admin Controls of my Internet Connection. Not being able to look at Network Logs and having those extra options is really annoying. Most regular people don't even know the admin page even exists nor do they have any use for it. ITs like myself however do have a need for it, especially getting DDOS, Brute Force and MITM Attacks consistently. I hope TMO gives us back that extra vision and control to our Internet.TeflonJohn692 hours agoNewbie Caller111Views1like1CommentHow to connect a 2.4 G device to 5G gateway?
Recently I set-up a T-Mobile 5G Home Internet and am discovering that not all my devices can connect. My Wopet cat feeder will not connect to 5G, it says it can only connect to 2.4G. How can I get the 5G Gateway to have 2.4G and connect my feeder?SolvedJ_cat3 hours agoNewbie Caller616Views0likes3CommentsPlease at least put a pause on Starlink
There is probably a pivotal moment in history happening right now. History will judge our actions, so maybe pause your business initiatives with any of Elon Musk's dealings. It doesn't have to be political. From a business perspective, think about your stakeholders (which includes employees and customers as much as shareholders and vendors).hiltoab3 hours agoVisitor25Views1like3CommentsAccessing the T-Mobile Website in English
For some time now, when going to the T-mobile website, I have been taken to the website in Spanish, and must then translate the website into English. Today, I managed to reach the English Website, but when I got there, it switched to Spanish before I could do anything, and I had to translate it again. Honestly, the Spanish site translated into English doesn't always translate well, and sometimes doesn't make sense. For example, when I pay my bill, there is a button that says "Present" at the bottom of the receipt, and I have no idea what it's for. How do I get to the English language version of the website, and stay there?jpshivell6 hours agoVisitor5Views0likes0CommentsComplaint
On January 2nd 2023 I made a Hotel reservation using T-Mobile Travel and canceled it 45 minutes later because it was made in error. They have been charging me with the fee of $216.00 and refuse to give me the refund back. I have screenshots of their customer service rep saying they would refund me in 3-5 business days but they are still charging my AMEX Card. How can I fight this to T-Mobile Corporate?jcchulo319 hours agoVisitor21Views0likes0CommentsScammed by T-mobile
I had two perfectly good iPhone 14 Pros and was convinced to trade them in for two iPhone 16 Pros under T-Mobile’s so-called promotion. I was promised $380 fair market value per phone plus monthly bill credits. T-Mobile sent me a Ship Kit with their own prepaid label to return my phones via UPS. I followed their exact instructions. Now, three months later? No credits. No fair market value. Nothing. I call customer service, and they have no record of ever receiving my phones. THE LABEL THEY PROVIDED—THEIR OWN SHIPPING LABEL—AND THEY HAVE NO RECORD OF IT?!? Now they’re trying to blame me for not keeping the tracking number? Are you kidding me?! So let’s break this down: T-Mobile convinced me to trade in my phones under false promises, took my devices, "lost" them, and now I’m stuck paying full price for phones I never even needed. This is a scam, plain and simple. And their customer service? Completely useless. I have never felt this betrayed by a company in my life. Do yourself a favor—go somewhere else for your phone needs. T-Mobile will not take care of you. Keep every receipt, track every package, because once they "lose" something, it’s on YOU.JeffreyVides9 hours agoNewbie Caller217Views1like3Commentscall stuck on 00:00 then the call ends/the call won’t connect and it goes straight to voicemail.
I have had this problem since November. Someone will call me and i will either swipe to answer or hit the green button and the call will get stuck on 00:00 then just hang up or I will try to call someone and the call won’t connect and it just goes straight to voicemail multiple times. I have tried changing my call settings from wifi calling to no wifi calling to lte to 5g. I even got a new phone thinking it was a problem because of an old phone. Tmobile reset my esim and the problem still persist. I was wondering if this was happening to anyone else.cgood41611 hours agoNetwork Novice146Views0likes4Comments
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