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Troubleshooting Slow Connection and Hotspot Issues on T-Mobile Internet
Hi T-Mobile Community, I’ve been experiencing ongoing issues with my T-Mobile internet, especially concerning my home and business internet connection. My laptop frequently drops the connection or has very slow speeds, even though I have a full signal on my phone’s hotspot. I've had no issues before, but starting in November, this problem has become constant. I’ve checked all the usual fixes resetting the router, rebooting my devices, and even resetting my hotspot settings but nothing seems to work. I rely heavily on the internet for work, especially on my 14 inch AMD laptop, and this problem is really starting to affect productivity. Whether I’m using the internet at home or through a hotspot, the connection is slow and unreliable. Has anyone else faced similar issues, or does anyone have suggestions for getting my T-Mobile internet back to normal? Is there a specific setting I need to change, or could there be an issue on T-Mobile’s end that’s causing these slow speeds? Thanks in advance for any advice you can share!
G4AR firmware upgrade to 1.00.12 results in frequent lost internet connection and reboots
I’ve had the G4AR for a few months on 1.00.09 and it has worked fantastically. Firmware update at 3am 2 days ago to 1.00.12 now results in frequent lost internet connection and reboots (6 today!). I’ve factory reset the device with no improvement. Clearly this was caused by the firmware update and am wondering if there is a fix now or I want to make sure Tmobile tech support is aware their firmware update has crippled some devices.
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