Recent Content
How to use Glance to personalize your phone screen?
How to use Glance to make my phone screen more personalized and engaging. I like the idea of having instant updates, interactive widgets, and a dynamic experience without having to open multiple apps. But I’m wondering How to use Glance to customize what I see like choosing my favorite sports updates, trending news or even fun mini-games. Also, does it adapt to user preferences over time? If anyone has insights on How to use Glance
New version of app?
It looks like the T-Mobile app has been updated in the last few days since it has a new look and is asking me to login or create a new account. Not a problem—this is common after an update (app or IOS), but it won’t let me login. I get the full-screen psychedelic pink swirly thing and “ Authenticating “ at the bottom. But that’s it…it never logs me in. Anyone else experiencing this?
Incorrect Location being Detected
I live in Arkansas, but I get targeted ads from multiple states on many of my streaming platforms (youtubeTV, Facebook, etc) I believe it's because the server rotates locations since it is cell signal based. Is there a way that I can make my in-home unit identify my location properly as being in Arkansas? The most common ads think I am in Kansas or Missouri. Can you help?
T-life and scam shield
Since Tmo moved scam shield into T-life it is not usable. For those of who don't care about T-Life put it back as its own App! OR Stop letting all scam callers come through!! OR Just block Twilio International and Twilio SMS/MMC-SVR! When the app was stand alone you could review and block numbers!! I'd open a ticket but with who!!!
To: T-Mobile Customer Relations
Bang Nguyen O************@gmail.com Date: February 6, 2025 T-Mobile Customer Relations Dear T-Mobile Customer Relations, I am writing to express my profound dissatisfaction with the service I have received from T-Mobile, specifically regarding the promotion of a free Samsung Galaxy S24 FE phone, which was promised to my family and me on 11/07/2024. This was presented as compensation for T-Mobile's failure to unlock my fully paid-off Samsung Galaxy A32 5G, and it has led to an ongoing series of unresolved issues and significant frustration. From September to November 2024, despite my Samsung Galaxy A32 5G (phone number ends with 1960) being fully paid off, T-Mobile failed to unlock the device. In response, I was offered a free Samsung Galaxy S24 FE. This offer was confirmed multiple times by various customer service representatives, including Melvin, Cody, Anna (11/07/2024), Shilla (11/08/2024), Olivia, Brian (11/13/2024), and Teresa (11/26/2024). However, despite receiving this confirmation, T-Mobile has continued to charge me a monthly device fee of $27.09 plus tax starting in December 2024, in direct contradiction to the agreement made. I have made more than a dozen phone calls, expended significant time and effort, and been repeatedly assured by various representatives that this issue would be resolved. Promises were made by Lester (12/02/2024), and T-Mobile managers Pessah (12/24/2024), Lyce (01/23/2025), and Dexter (01/31/2025). Regrettably, none of these individuals followed through on their commitments, and I have yet to receive the promised resolution. This ongoing failure has caused undue stress, wasted valuable time, and left me with a growing sense of frustration. I am formally requesting that T-Mobile immediately remove all device charges associated with the Samsung Galaxy S24 FE, and that I be reimbursed for the time, energy, and resources I have spent attempting to resolve this matter. I trust that T-Mobile values its customers and will act promptly to correct this situation before it escalates further. I look forward to your timely and favorable resolution of this issue. Sincerely, Bang Nguyen
Places
Network & Coverage
Let's talk about our coverage, signal, and roaming experience.Devices
Apple, Android, SyncUP, and more!Postpaid
Accounts, Plans, Features, and Billing.Prepaid
Talk about all the stuff that comes along with T-Mobile's Prepaid service.T-Mobile for Business
Discuss all things T-Mobile for Business.Home & Business Internet
A dedicated space to talk about all of the things going on with T-Mobile High-Speed Internet.Magenta Lounge
Talk about the other great T-Mobile perks and benefits, or just hang out and have fun.
