Account profile

Question 1

How do I edit my contact information, email address, resume, or employment preferences?

Accepted Answer

When you first apply for a job, you will create a Candidate Home account using an email address. You can update your email address, access your previous applications, apply to additional jobs and complete other tasks in your Candidate Home. To access your Candidate Home again, login here using the credentials you originally set up when you first applied. Under Edit Account Settings, you can update your contact information and edit your account settings.

Question 2

I am experiencing issues when trying to use the “forgot password” option.

Accepted Answer

Try checking your junk or spam folder for our password recovery email. Depending on your spam settings, some emails may be routed there. If you’re unable to access the email account associated with your Candidate Home, please email us at careers@t-mobile.com.

Question 3

I can’t access my profile. I forgot my username and/or password.

Accepted Answer

Your username is the email address you used to create your Candidate Home account. Even if you updated your email address for receiving communications, your username is the original email address. If you forgot your password, click here then select “Forgot Your Password” to have a temporary password emailed to you. Tip: If you joined the T-Mobile Talent Community, your login may or may not be the same, depending on how you set it up.

Question 4

How can I sign up for job alerts?

Accepted Answer

It’s easy! Sign up for the T-Mobile Talent Community to receive emails and/or text messages about new job opportunities and hiring events near you. When you sign up, you’ll be able to set your areas of interest and preferred method(s) of communication.

FAQ