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[Home](https://www.t-mobile.com/business) 2. [Solutions](https://www.t-mobile.com/business/solutions) 3. [Dialpad](https://www.t-mobile.com/business/solutions/dialpad) 4. Ai Recaps __Questions? Call sales at  [877-887-6809](tel:877-887-6809)       Connect with a sales expert__ DIALPAD AI RECAPS # AI meeting minutes generator that maximizes business potential. Dialpad Ai Recaps is an AI-powered meeting, call and note-taking tool that swiftly summarizes conversations, captures sentiments, and identifies actionable next steps to help your team unlock new levels of productivity and save valuable time Contact us ## AI meeting minutes generator that maximizes business potential. ## Unlock valuable insights from every AI-enabled interaction with scannable recaps. ### Concise summary tool Improve understanding and efficiency with an AI meeting assistant that provides an accurate recap of each conversation’s speakers, discussion topics, and details. ## Concise summary tool ### Tracked purposes. Ai Recaps logs every call so you can track related data, identify patterns in customer inquiries, and improve service. ## Tracked purposes. ### Clear call outcomes. With AI call summaries, the outcome of every interaction is categorized, so you know when issues get resolved and when you need to follow up. ## Clear call outcomes. ### Key action items. Stay organized. After each conversation, Ai Recaps delivers clear next steps, assigns tasks, and sets completion dates. ## Key action items. ### Save time and effort with an AI-powered summarizer. [Save time and effort with an AI-powered summarizer.](https://www.t-mobile.com) Save time and effort with an AI-powered summarizer. Enjoy more productive, meaningful conversations—and leave notetaking behind—knowing you’ll get accurate, actionable recaps. ![A remote customer-service agent reviews an Ai Recaps Call Summary on his laptop.](https://t-mobile.scene7.com/is/image/Tmusprod/TBF-Dialpad-Refresh-AI-Recaps-ImageText-Large-TwoThirds-AI-curated-840x470-Desktop%3A16x9?ts=1725950158665&fmt=jpg&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0&dpr=off) ## Save time and effort with an AI-powered summarizer. ![An Ai Recaps Call Summary outlines a customer request for a refund and a new order.](https://t-mobile.scene7.com/is/image/Tmusprod/TBF-Dialpad-Refresh-AI-Recaps-ImageText-Large-TwoThirds-collaboration-840x470-Desktop%3A16x9?ts=1725950257847&fmt=jpg&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0&dpr=off) ### Improve team efficiency and collaboration. [Improve team efficiency and collaboration.](https://www.t-mobile.com) Improve team efficiency and collaboration. With AI Recaps’ call summary, you can easily see and share key conversation points, outcomes, next steps, and trends—and monitor them over time. Supervisors can also view their agents’ recaps for additional clarity and support. ## Improve team efficiency and collaboration. ### Streamline follow-up. [Streamline follow-up.](https://www.t-mobile.com) Streamline follow-up. After every call or meeting, Dialpad Ai drafts relevant follow-up emails or text messages directly in your workspace to help you take next steps faster. ![A customer service agent sends an Ai Recaps generated follow-up to a customer’s request for a refund.](https://t-mobile.scene7.com/is/image/Tmusprod/TBF-Dialpad-Refresh-AI-Recaps-ImageText-Large-TwoThirds-840x470-Desktop%3A16x9?ts=1725950306583&fmt=jpg&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0&dpr=off) ## Streamline follow-up. ## Built on Dialpad’s leading AI platform. Powered by America’s largest 5G network. ### Advanced generative AI technology. Ai Recaps uses the Dialpad Ai-Powered Customer Intelligence Platform and DialpadGPT to accurately categorize and summarize all your conversations. ## Advanced generative AI technology. ### Sophisticated customization capabilities. Adjust your tags to make call purpose and outcome categories reflect your business. You can also take advantage of integrations with other Dialpad features. ## Sophisticated customization capabilities. ### Unmatched 5G network. Experience superior video call quality and app reliability, built-in security, and award winning support at no extra cost from America’s fastest 5G network. Fastest based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data for Q4 2023. See 5G device, coverage, & access details at T-Mobile.com. ## Unmatched 5G network. ## Explore Dialpad solutions. ### Ai Voice. [Ai Voice.](https://www.t-mobile.com) Ai Voice. Calls, messages, and meetings have never been easier—or smarter. Dialpad makes AI work for you with an AI-powered business phone system and AI assisted business video calls with built-in AI transcription service. [Learn more](https://www.t-mobile.com/business/solutions/dialpad/business-communications) ![A Dialpad Ai dashboard displays metrics RE call volume, agent status, and current service level.](https://t-mobile.scene7.com/is/image/Tmusprod/TBF-Dialpad-Refresh-AI-Recaps-Article-OneThird-Voice-640x352-Desktop%3A16x9?ts=1727879757864&fmt=jpg&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0&dpr=off) ## Ai Voice. ### Ai Sales Center. [Ai Sales Center.](https://www.t-mobile.com) Ai Sales Center. Keep your outbound teams a step ahead and turn conversations into conversions with tools like AI call sentiment analysis, live AI coaching, and real time assists. [Learn more](https://www.t-mobile.com/business/solutions/dialpad/contact-center/ai-sales) ![A laptop on a desk displays a Dialpad Ai Sales Center UX.](https://t-mobile.scene7.com/is/image/Tmusprod/TBF-Dialpad-Refresh-AI-Recaps-Article-OneThird-Sales-640x352-Desktop%3A16x9?ts=1727879928740&fmt=jpg&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0&dpr=off) ## Ai Sales Center. ### Ai Contact Center. [Ai Contact Center.](https://www.t-mobile.com) Ai Contact Center. It’s easy to create fantastic omnichannel customer experiences. Set up agents in minutes, from virtually anywhere, and provide continuous support with real-time AI assistance. [Learn more](https://www.t-mobile.com/business/solutions/dialpad/contact-center) ![A Dialpad Ai Contact Center dashboard displays an Ai-generated CSAT score of 98 percent.](https://t-mobile.scene7.com/is/image/Tmusprod/TBF-Dialpad-Refresh-AI-Recaps-Article-OneThird-640x352-Desktop%3A16x9?ts=1727880052607&fmt=jpg&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0&dpr=off) ## Ai Contact Center. ## Let’s talk. 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