In the roofing industry, where job openings have nearly doubled since 2014 but the number of hires have only increased by 14 percent, getting a knowledgeable contractor to the next job site as quickly as possible without compromising quality is imperative.
“The other contractor is not always our main competitor. Often, we’re competing with ourselves to improve our response time,” said Lori Swanson, Owner, Founder, and President of Guardian Roofing.
To increase efficiency and maintain the same high-quality standards, Guardian Roofing’s technicians needed access to real-time information like client history and job specifications while out in the field. And to keep projects running smoothly, the team needed a way to help technicians troubleshoot unexpected issues quickly and provide homeowners with real-time status updates while they are away from home.
But without the right technology or the right wireless partner, none of this was possible.