State of Florida
Our agreement with the Florida Department of Management Services.
Here’s the information you need to access our statewide contract:
Wireless Voice Services (WVS) and Wireless Data Services (WDS)
Term: 08/04/2021 – 08/09/2026
No renewals remaining.
Contact us to order through DMS.
Here are ways you can get in touch with DMS.
Visit the Order Portal for information about your account, balance due, usage, order history and more: Dashboard - Log In (tmorders.com)
How do I create a user name?
Simply visit Dashboard - Log In (tmorders.com) to make the change yourself. Or contact our Dedicated Expert (allow 24 hours for completion).
How do I add a line?
How do I do an ESN swap (swap between two active devices)?
How do I check upgrade eligibility?
How do I upgrade a device?
How do I change a mobile number?
How do I suspend a line, or activate a suspended line?
Simply visit Dashboard - Log In (tmorders.com) to make the change yourself. Or contact your Dedicated Expert (allow 24 hours for completion).
How do I disconnect a line?
Simply visit Login : T-Mobile Orders (tmorders.com) to do it yourself. Or contact your Dedicated Expert (allow 24 hours for completion).
How do I reset my Portal password (forgot your password or the link does not work)?
How do I update authorized contacts on my account?
Please contact your Dedicated Expert Team at 1-844-361-1310.
How do I reset voicemail password?
I suspect possible fraudulent activity on my account—what should I do?
Please Contact your Dedicated Expert Team at 1-844-361-1310.