PUBLIC SAFETY

We’re making a 10-year, up to $7.7 billion commitment to first responder agencies.

Connectivity is critical for first responders and we’re delivering it when and where it matters most.
We’re committed to supporting our customers. We’re committed to supporting our customers. We’re committed to supporting our customers.

Free unlimited service for first responder agencies.

It’s our pledge to provide FREE unlimited talk, text, and smartphone data for US state and local public law enforcement, fire, and EMS agencies.

Solutions

Keeping agency employees productive and responsive.

Our mobile-first innovations help equip public safety organizations, including first responders, with solutions that address the needs of citizens—all on a fast network and with your budget needs in mind.

Our tools and solutions include:

  • Network coverage

    Now connecting 99% of Americans.

  • Push to talk

    Connect directly with team members to resolve issues and speed response.

  • Smartphones

    Bring your own compatible device, or switch to a rugged device that can withstand tough and active work environments.

     

  • Fleet management

    Make tracking and managing your vehicles simpler and more efficient.

  • 24/7 customer service

    Never miss a beat with constant support and troubleshooting.

  • Mobile routers

    Set up a mobile base station in the back of a truck or emergency vehicle.

Additional services

Helping first responder organizations in every possible way.

Priority access, no additional charge.

Wireless Priority Service (WPS) ensures first responders as well as government workers can prioritize calls on a reliable nationwide VoLTE network.

Eligibility and activation on a qualifying rate plan required. WPS functionality may not be available while roaming. the nation’s leading Priority calls are placed in a queue for the next available connection. Priority calls will not preempt calls in progress. Completion of calls not guaranteed.

Contact us during disasters for extra support.

Committed to helping keep your team connected, which includes the Cell on Wheels (COW) and Cell on Light Trucks (COLT) in areas where natural disasters affect coverage.

Additional plans

Affordable ways for first responders to stay connected.

Magenta® First Responder for Business Plan.

First responder-owned businesses get 50% off our best small business plan.

Savings vs. Magenta for Business. During congestion, the small fraction of customers using >50GB/month may notice reduced speeds until next bill cycle due to prioritization. Present verification at activation & re-verify when requested; otherwise your plan will become Magenta for Business at an additional cost of up to $20/line per month. First responder must be account holder & account must maintain valid first responder line.
See full terms

More plans for first responders.

Are you a first responder looking for a personal or family plan?

Let’s partner to improve your public safety services.

1-877-386-4246

Contact us