UPDATED AS OF SEPTEMBER 8, 2021
NOTICE OF DATA BREACH: Keeping you and your business safe from cybersecurity threats.
On August 17, 2021, T-Mobile learned that a bad actor illegally accessed and/or acquired company and personal data. The bad actor first gained access to T-Mobile systems on or before July 19, 2021. Our investigation is ongoing, but we have verified that a subset of T-Mobile data had been accessed by unauthorized individuals and the data stolen from our systems did include some publicly available company and private personal information. The latest details about the affected data are available here.
We have no indication that business or personal financial information, payment information, credit or debit card information, account numbers, or account passwords were accessed. Our investigation is ongoing and this information may be updated. The exact company and personal information accessed varies by business and individual. We have determined that the types of impacted business information include: Business name, federal tax ID, business address, contact name and business phone number. Personal information includes: names, drivers’ licenses, government identification numbers, Social Security numbers, dates of birth, addresses and phone number(s). Social Security numbers and government identification numbers are collected in connection with prospective and current customers’ application for services and eligibility determinations. We have also determined that IMEI and IMSI numbers may have also been accessed.
What we’re doing:
We’re relentlessly focused on taking care of our customers—that has not changed. We’ve been working around the clock to address this event and continue protecting you, which includes taking immediate steps to protect all individuals and companies that may be at risk. We also have dedicated resources conducting business account reviews and we are offering individual credit monitoring resources.
What you can do:
As we move quickly to protect you and your business, we also want to equip you to protect yourself and your company. It’s recommended that you and your business take proactive steps regularly to protect your data and identity, and now’s a great time to do that. We have no indication that business or personal financial information, payment information, credit or debit card information, account numbers, or account passwords were accessed. Still, the following steps are always smart practices to help keep your account more secure. We encourage you to complete these actions as soon as possible: