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While we are glad you are taking advantage of our international travel benefits, using more than 50% of your voice or data off-network for an extended period of time is a violation of our Terms and Conditions. Please reduce your use of roaming to avoid having your service affected. [See terms & conditions](https://www.t-mobile.com/responsibility/legal/terms-and-conditions.html) ## Important info about your service ## What you need to know The international travel benefits included with your plan are meant for traveling abroad, not staying abroad for an extended period of time. If you have a Wi-Fi capable phone, you can reduce your roaming by connecting it to a Wi-Fi network and taking advantage of your free Wi-Fi calling, texting and data benefit. ## What you need to know ## How to use Wi-Fi calling Wi-Fi calling allows you to make and receive calls wherever you can connect to Wi-Fi and is an easy way to avoid roaming. Simply connect to a Wi-Fi network and enable Wi-Fi calling on your phone. [Learn how to enable Wi-fi calling](https://www.t-mobile.com/content/digx/tmobile/us/en/support/coverage/wi-fi-calling-from-t-mobile) ## How to use Wi-Fi calling # Need another option? Using a local wireless provider might make the most sense for your current situation. We understand and are happy to explain all your options. Please call us at [__1-800-937-8997__](tel:1-800-937-8997) in the US or at [__1-505-998-3793__](tel:1-505-998-3793) from outside the US Monday – Friday from 5:00 am – 5:00 pm PST. ## Got Questions? - ### Why did I get this text message warning me I was using too much international data? Depending on their plan, T-Mobile customers enjoy connectivity in Mexico, Canada and hundreds of other countries and destinations, but the international roaming benefit is meant for those traveling abroad for brief periods of time. We have options for those customers who might be traveling abroad for an extended period of time, or who may now be living outside of the US. - ### Do Wi-Fi calls count against my data usage? Wi-Fi calls to the US are no additional cost and don’t count as network usage. Learn more about Wi-Fi Calling [here](https://support.t-mobile.com/docs/DOC-1680?icid=WMM_TM_Q318INTERN_L7SVCHFN8KI14270). - ### Aren't T-Mobile ONE and Magenta supposed to be ALL unlimited? Yes – totally unlimited on our U.S. network! The included international voice, data and text usage benefits are meant for those traveling abroad, not living abroad for extended periods of time. Roaming that results in the majority of your usage over an extended period violates our Terms and Conditions. - ### I received another alert / I’m still traveling, what should I do? Use Wi-Fi whenever it’s available. - ### How do I know when I might be using too much international data? What’s T-Mobile’s threshold and how could my service be affected? Yes – totally unlimited on our U.S. network! The included international voice, data and text usage benefits are meant for those traveling abroad, not living abroad for extended periods of time. Roaming that results in the majority of your usage over an extended period violates our Terms and Conditions. - ### I have T-Mobile ONE Plus International. Why doesn’t that entitle me to all the data I want while traveling abroad? ONE Plus International has a ton of great features, but none of our international data and text usage benefits were designed for people who are traveling abroad for extended periods of time, or for those customers who are now living abroad. - ### I got a warning. What do I need to do? Don’t worry -- you have options. You can try using Wi-Fi for internet access or for Wi-Fi calling if your phone supports it (check your phone [](https://www.t-mobile.com)[here](https://www.t-mobile.com/offer/wifi-calling-wifi-extenders.html?icid=WMM_TM_Q318INTERN_A64TXXDFZK114268)). ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen while on a call or in store __Get guided support from an Expert in real time__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
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