Contact & support

Don’t miss out on free DashPass.

Start saving. Redeem within 30 days on an Experience plan.

Get your favorites delivered to your door with free DashPass.

Enjoy $0 delivery fees plus reduced service fees on eligible DoorDash orders including restaurants, groceries, retail and more.

Hurry—you have 30 days to redeem after you join an Experience plan. After a free 12 months (or upon ineligibility), your DashPass membership will automatically renew at $9.99/month unless you cancel.

A woman in a blue and white striped shirt smiles at her phone as she holds a large orange DoorDash bag.

Activate your DashPass.

Step 1
Join or switch to an eligible T-Mobile rate plan

Step 2
If you’re the account holder, download the T-Life app or log in to view your DashPass offer

Step 3
Select the DashPass benefit on the Home screen

Step 4
Follow the steps to activate your DashPass within 30 days of activating your T-Mobile plan

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General FAQs

  • DashPass is a paid subscription by DoorDash (available $9.99/monthly or $96/annually, plus taxes) that unlocks savings and exclusive benefits, including:

    • Reduced Fees: $0 delivery fees and lower service fees on eligible orders
    • Best Selection: Access to thousands of local and national favorites in your neighborhood
    • Grocery Savings: Reduced fees on eligible grocery delivery orders, including everyday essentials and more
    • Pickup Perks: 5% back in DoorDash credits on eligible Pickup orders
    • Exclusive Offers: Special access to member-only deals and items
    • No Commitment: Members can cancel anytime with a seamless cancellation process
  • T-Mobile members, within the first 30 days of signing up or upgrading to Experience Beyond or Experience More plans, can redeem their free 12-month DashPass membership through the T-Life app. Not on an eligible plan? Click here to upgrade

    • DashPass is available on a monthly ($9.99/month) or annual ($96/year) basis.
    • DashPass benefits only apply at participating merchants on orders that meet the minimum subtotal.
  • Members in their first thirty days of tenure on Experience Beyond and Experience More plans are eligible to redeem 12 months free DashPass. Existing DashPass members can take advantage of the DashPass perk.

  • Members will be able to re-enroll next year during another open enrollment window. If members do not re-enroll during this window, upon the conclusion of the initial free 12 months, DashPass will automatically renew at the then-current monthly plan membership fee (currently $9.99/month + taxes), unless canceled. DoorDash will send you a reminder communication towards the end of your promotional period.

  • Yes, you can take advantage of this offer even if you already have DashPass. You’ll enjoy 12 months for free when you redeem the perk through T-Life. You can only be enrolled in one DashPass plan at a time. To see your current plan, go to Account -> Manage DashPass.

    If you already have a DashPass account and have paid for the month/year, as soon as you redeem the DashPass perk, you’ll transition onto the 12-month free trial and receive a refund for the prorated amount from your existing DashPass shortly after.

    Note: Your current DashPass membership may have additional benefits you may lose if you switch plans.

  • It’s no problem. Once you redeem your free DashPass, you will be prompted to create a DoorDash account if you do not have one already.

  • If there are changes to your T-Mobile rate plan that disqualify you from the DashPass perk, your DashPass membership will automatically switch to a paid DashPass Annual plan at the then-current monthly plan membership fee (currently $9.99/month + tax), billed on a recurring basis until canceled.

    DoorDash will send you a reminder before your plan transitions, giving you time to cancel and avoid any charges. If you cancel before your paid membership begins, you won’t be billed.

  • No. Only one DoorDash DashPass On Us perk is available per T-Mobile account.

  • Good news! To continue receiving the benefit, eligible members will have the opportunity to enroll for another free 12 months during next year’s enrollment window! If members do not re-enroll during this time, they lose the ability to get another year of free DashPass and will switch to a paid DashPass Monthly plan at the then-current monthly rate ($9.99/month) + tax when their 12 months of free DashPass is up.

  • Eligible T-Mobile members can get 12 months of DashPass at no additional cost by redeeming the perk through T-Life.