Security and Your Wireless Device
Along with the considerable resources T-Mobile has and will continue to dedicate to customer security, there are some specific actions you can take to help protect your mobile phone accounts, voicemail, and personal data.
If you have a question about password protection, you may contact us by dialing 611 from your T-Mobile phone or 1-800-937-8997 from any phone, or you may contact our privacy office at any time by sending an e-mail to Privacy@T-Mobile.com.
Child protection and family information
Resources for parents and guardians from CTIA- Wireless Association and Wireless Foundation; including the Parents Guide to Mobile Phones developed by online safety experts at ConnectSafely.org
National Center for Missing & Exploited Children
NCMEC provides the most comprehensive resources regarding missing children, child sexual exploitation, child safety and prevention, law enforcement training and victim and family support.
Wireless AMBER Alerts
Free wireless AMBER Alerts from CTIA - The Wireless Foundation and the U.S. Department of Justice
Privacy and security information
Stop | Think | Connect
Resources for building safe online behaviors and helping digital citizens stay safer and more secure online
OnGuard Online: Internet fraud prevention
Resources from the federal government to help you be safe, secure and responsible online
FTC: identity theft protection
Federal Trade Commission information to help you prevent and fight identity theft
CTIA: Consumer Security & Privacy Tips
Advice from The Wireless Association on keeping mobile devices, and data on the devices, secure and private.