web2go is your destination to access the Internet, purchase downloads, and view your account information on your phone. web2go gives you quick, easy access to the information that’s important to you, right from your mobile phone. Using the Downloads tab of web2go, you can also purchase ringtones from your favorite artists, Wallpaper to customize your phone, and games to make your downtime more fun. Visit the My Account tab of web2go for a detailed breakdown of your account charges and usage. Check your minutes and messages used any time, right from your phone!
You can also access your web2go settings using the convenient interface available online at My T-Mobile. My T-Mobile is the place to view your account details, make payments, change your account plans or features, and even sign up for paperless billing.
If you’re already a T-Mobile customer, please
log in to My T-Mobile to customize your web2go experience.
If you’re already a T-Mobile customer, you can access web2go through your T-Mobile phone or device, or through your personal Web portal at My T-Mobile. If you’re not a T-Mobile customer yet, you can
see what’s available here.
Even if you don’t purchase an add-on data service, you can still shop for downloads and view your account information using web2go. In order to visit your favorite Web sites and customize your web2go start page, you’ll need to purchase a data service.
Adding a data service to your account is a great way to stay connected to all of the information that’s important to you.
When you purchase an add-on data service, you’ll be able to access the Internet on your phone, and you’ll also be able to customize your web2go experience with the online content that’s important to you. If you’d like to send and receive e-mail on your phone and you have an e-mail capable phone, you’ll need an add-on data service in order to send and receive e-mail.
The data service you need depends on your phone. Once you’ve selected a phone and a plan, we’ll show you compatible services.
All of the phones that T-Mobile currently sells can access the Internet websites if you have the appropriate data service. In some cases, the Web sites you visit are optimized to fit on the screen of your phone, making the experience seem different than on your home computer.
Most companies will optimize their sites to be viewed on a mobile phone, but not all Web sites will be optimized. In cases where the site has not been optimized to fit on a small screen, the page may display incorrectly and some images or links will not display.
A megabyte (MB) is the measurement used for the amount of information that is sent and received from the Internet when you browse the Web and download content like ringtones, wallpaper, and games. T-Mobile offers data services with different amounts of data. The 100 MB service is available if you want to access the mobile Web frequently to browse your favorite Web sites and search for music and videos. If you only want to access the mobile Web occasionally to get breaking news and stock quotes, you may want to choose the 50 MB service.
Most services work with most plans. If you choose a plan first, we’ll show you only the services that work with that plan.
If you’re already a T-Mobile customer, it’s easy to add a data service to your account. Just log in to My T-Mobile, go to My Account, and click Change Services. The data services that are designed to work with your phone and rate plan will display.
If you are not a T-Mobile customer yet, you’ll be provided with a list of all of the service options available once you select a phone and a plan. Select the desired data service listed in the Internet & E-mail section.
Yes, with web2go you can access a large collection of ringtones, wallpaper, and games designed to work with your phone. You don’t need to purchase a data service to download content to your phone. However, some content may only work if you have a data service. In many cases, T-Mobile will even allow you to resend the download if it’s removed from your phone—just visit My Downloads in web2go.