T-Mobile cares about your privacy. For more information on Voicemail security options take a look at T-Mobile VoiceMail Security Features.
Never miss an important call, wherever you are.
We make it easy for you to check voicemail messages and manage your calls while you are on the go. Easily retrieve and manage your voice messages at anytime using our 24-hour VoiceMail system.
The T-Mobile VoiceMail system allows callers to leave you a voicemail message at any time, whether you are on the phone or your phone is turned off. Your callers have the option to record a voice message or send a numeric message to your phone. You will be alerted on your phone when a caller has left you a message.
With Enhanced VoiceMail, you get all the benefits of our standard VoiceMail service, plus:
- increased message storage capacity
- increased greeting length
California customers, to add the FaxMail feature to your VoiceMail account for no additional charge, please contact Customer Care.
Enhanced VoiceMail is included free on all plans $34.99 and higher.*
How to get started
Once your T-Mobile phone has been activated, you are ready to receive voicemail messages. In order to access and retrieve your messages, you will need to complete two simple steps.
Step 1: Press and hold the "1" key on your mobile phone for about one second, or until your phone dials VoiceMail.
Step 2: Follow the recorded voice prompts.
For more information on accessing and using your VoiceMail, view the VoiceMail Help information link at left.
*Voicemail retrieval is considered regular airtime usage; if you deplete all your monthly minutes you will be charged at standard additional airtime rates.