Premium Handset Protection Warranty
The manufacturer’s warranty generally only provides coverage for malfunctions or failures due to defects in materials or workmanship for the first 6-12 months of ownership. After that, your equipment is not protected.
With Premium Handset Protection Warranty:
- You’re protected by service warranty coverage if your equipment fails or malfunctions after the manufacturer’s warranty expires
- Get next business day shipping at no charge, where available, for all warranty replacements
- Receive a discounted service warranty processing fee
Premium Handset Protection Comparison
Eligibility
Enrollment in PHP must occur no later than 14 days after the purchase of a wireless device. If you’d like to
enroll, please call Customer Care at 1-877-453-1304.
New to T-Mobile?
First
choose a phone , and wireless plan that fits you, then add Premium Handset Protection Warranty.
Covered equipment
You’re covered for one wireless device, utilizing the SIM card associated with your T-Mobile® account at the moment of malfunction.
Replacement equipment
Receiving a replacement wireless device? Your replacement wireless device may be new or remanufactured.
• If the same make and model you claim is not available, a like-kind make and model may be substituted.
Cancellation policy
Change your mind? You can cancel your coverage at any time and receive a pro-rated refund of your unused premium.
*PHP Warranty: Provides extended warranty coverage after expiration of the manufacturer’s warranty; $5 per claim Service Warranty Processing Fee applies.
