Outside the US

Our Simple Choice Plan. It travels well.

Seeing the world and staying in touch is simple. With the Simple Choice Plan, you step off the plane in 120+ countries and destinations and you’ve got unlimited data and texting. All at no extra charge. And calls? They’re just 20 cents a minute.

Traveling internationally? See where T-Mobile covers you.

Calling from the US? Get Stateside International Talk.

More Roaming Q&As

You can reach T-Mobile Customer Care by dialing the plus sign (+) followed by 1-505-998-3793 from your mobile phone—it’s a free call. From a landline phone, dial the International Direct Dialing prefix for the country you are in, followed by 1-505-998-3793. T-Mobile will not charge you for this call, but long distance fees may apply if you call from a landline phone.

To make a call while you are roaming overseas, whether you’re calling within the country or to a location outside it, simply dial "+" and the country code, the city code (if necessary), and the local number.

It’s simple, all you have to do is activate a qualifying Simple Choice plan with T-Mobile. No need to add a separate feature or service to your account or call Customer Care before you travel. International roaming with unlimited data and text is now included in qualifying plans at no extra charge.

Nothing – it is included in your rate plan monthly charge for all Simple Choice customers (excluding no credit plans).

No. Customers will have unlimited web speeds great for web browsing and e-mail,  social networking and occasional use of certain features like GPS/maps. Some applications like streaming music or video will be more difficult than when on T-Mobile’s domestic network. However, higher-speed data passes will be available for purchase when you are abroad:

  • Single day pass: $15 for 100MB (high speed data capped at 100MB)
  • 7 day pass: $25 for 200MB (high speed data capped at 200MB)
  • 14 day pass: $50 for 500MB (high speed data capped at 500MB)

Users traveling to a country outside of Simple Global will incur text charges at $0.50 per text and data roaming charges at our standard World Class rates of $15/MB (plus taxes & fees). Voice charges vary by country. See specific country rates by entering the country you are traveling to above.

If you are on a Simple Choice plan that includes international roaming, calls and texts back to the U.S. while using our Wi-Fi calling feature are free and calls from any Simple Global country to any other country are $0.20/min (same as cellular). Wi-Fi calls made from non-Simple Global countries to other countries are charged at World Class rates.

Customers must have a device with a compatible frequency for the country they are traveling to for their device to function. Most recent smartphones are quad-band, and support frequencies in almost any country. To confirm your device’s compatibility, enter the country you are traveling to on the page above and enter your device to see whether your device is compatible with the network frequency in that country.

Legacy customers are able to take advantage of the same international rates by migrating to an eligible rate plan.  All legacy customers can migrate to New Classic plans without a migration fee. 

Eligible Rate Plans include:

  • Simple Choice consumer & business plan (new and existing with approved credit) – excluding pay-in-advance and no credit family
  • New Classic consumer & business plans since March (AKA Simple Choice Classic)

 

No. Pay-in-advance and Simple Choice no credit are excluded as a credit check is required to access this added benefit of our Simple Choice plan.

As long as the majority of your usage is on T-Mobile’s U.S. network, you will experience unlimited data and text. Service may be terminated for excessive roaming, misuse, or abnormal use.

It’s simple, all you have to do is activate a qualifying Simple Choice plan with T-Mobile. No need to add a separate feature or service to your account or call Customer Care before you travel. Unlimited international data and text are now included in qualifying plans at no extra charge. 

If you have a qualifying Simple Choice plan but do not want your device to have international roaming in 120+ countries and destinations, you may call 611 from your T-Mobile device and block the feature on your account. Wi-Fi usage will not be blocked, however, and calls and texts over Wi-Fi may incur additional charges depending on where you’re calling or texting. If you would later like to remove this block, you may call the same number.  Please note that only Primary Account Holders may remove the block.

It’s our mission to not be like all the other wireless carriers and one way were doing that is by not locking you into a restrictive 2-year service contract with our plans. What that means is that it’s easier for you to change plans when you need to.

To change your plan or get more information log onto My T‐Mobile

T-Mobile postpaid plans with qualifying credit can add on-demand data passes to increase their high-speed data experience. While roaming internationally, an international high-speed data pass will allow you to increase data up to 3G speeds. Learn more about international data roaming passes here.

T-Mobile postpaid subscribers not enrolled in a Simple Choice plan can get up to 3G speeds. Non-Simple Choice users need to make sure to activate the free World Class feature to activate international roaming and be able to use talk, text, and data services. Prepaid and Simple Choice No Credit Check plans do not include international data roaming.

Users with capable devices and qualifying plans in non-Simple Global countries always get the fastest speeds available in the country up to 3G speeds.

Yes, postpaid subscribers enrolled in non-Simple Choice plan visiting any of the 120+ countries and destinations that qualify as Simple Global can add on-demand international data passes to access discounted data rates. Go to My.T-Mobile.com, call Customer Care or visit a T-Mobile store to activate an international on-demand data pass.

No, outside of the of the 120+ countries and destinations that qualify as Simple Global customers do not have access to on-demand data passes.

You can always migrate to a Simple Choice plan. If applicable, a migration fee can be avoided when upgrading your device. Visit My.T-Mobile.com, call Customer Care or visit a T-Mobile retail store for details.

Still have questions?

Contact a specialist:  1-800-T-MOBILE

Still have questions?

Contact a specialist:  1-800-T-MOBILE