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Cut loose and stay connected this summer in Europe and Rio.

Cut loose and stay connected this summer in Europe and Rio.

Enjoy unlimited data and texting in 140+ countries and destinations around the globe.140+ countries and destinations around the globe. Calls are just 20 cents a minute. And we’re not stopping there.

If you’re traveling to Europe, you’ll get a boost to super-fast 4G LTE data in 40+ European countries40+ European countries through the end of August.

And if you’re heading to Brazil to celebrate the athletes in Rio this August, you’ll get unlimited 4G LTE data, talk, and text—just like you do at home.

Special Offer for Families with Athletes

Special Offer for Families with Athletes

To help the families of Rio athletes capture and share these once-in-a-lifetime moments, we’re providing smartphones and T-Mobile service to 100 family members for their Rio trip.

Be among the first 100 to qualify. Send an email to RoamFreeInRio@t-mobile.com and include these details:

  1. Your name
  2. The name of the athlete you’re related to
  3. Dates you’ll be in Rio

Nobody obliterates data borders like T-Mobile.

Traveling internationally? See where T-Mobile covers you.

Calling from the U.S., Mexico or Canada? Get Stateside International Talk.

Calling from the U.S., Mexico or Canada? Get Stateside International Talk.

More Roaming Q&As

You can reach T-Mobile Customer Care by dialing the plus sign (+) followed by 1-505-998-3793 from your mobile phone—it’s a free call. From a landline phone, dial the International Direct Dialing prefix for the country you are in, followed by 1-505-998-3793. T-Mobile will not charge you for this call, but long distance fees may apply if you call from a landline phone.

To make a call while you are roaming overseas, whether you’re calling within the country or to a location outside it, simply dial "+" and the country code, the city code (if necessary), and the local number.

It’s simple! Just activate a qualifying Simple Choice Plan with T-Mobile. No need to add a separate feature or service to your account or call Customer Care before you travel. International roaming with unlimited data and text is now included in qualifying plans at no extra charge.

You will have unlimited web speeds great for web browsing and e-mail, social networking and occasional use of certain features like GPS/maps. Some applications like streaming music or video will be more difficult abroad compared to when you’re on T-Mobile’s domestic network. Higher speed data passes are available for purchases when abroad: 

  • Single day pass: $15 for 100MB (high speed data capped at 100MB)
  • 7 day pass: $25 for 200MB (high speed data capped at 200MB)
  • 14 day pass: $50 for 500MB (high speed data capped at 500MB)

Simple Choice North America is now available to new & existing customers. This plan gives you unlimited calling to Mexico and Canada from the U.S. for FREE.  Plus, get 4G LTE data and unlimited calling and texting when you’re in Mexico and Canada, just like in the U.S. Most existing T-Mobile customers can switch to Simple Choice North America at no extra charge. To learn more, please click here.

 

T-Mobile postpaid plans with qualifying credit can add on-demand data passes to increase their high-speed data experience. While roaming internationally, an international high-speed data pass will allow you to increase data up to 3G speeds. Learn more about international data roaming passes here.

No, outside of the of the 140+ countries and destinations that qualify as Simple Global customers do not have access to on-demand data passes.

Users traveling to a country outside of Simple Global will incur text charges at $0.50 per text and data roaming charges at our standard World Class rates of $15/MB (plus taxes & fees). Voice charges vary by country. See specific country rates by entering the country you are traveling to above.

If you are on a Simple Choice plan that includes international roaming, calls and texts back to the U.S. while using our Wi-Fi calling feature are free and calls from any Simple Global country to any other country are $0.20/min (same as cellular). Wi-Fi calls made from non-Simple Global countries to other countries are charged at World Class rates.

If you are on Simple Choice plan, you will get free Wi-Fi calling within the U.S., Mexico, and Canada, and free Wi-Fi calling from any other country to the U.S., Mexico, and Canada.

Customers must have a device with a compatible frequency for the country they are traveling to for their device to function. Most recent smartphones are quad-band, and support frequencies in almost any country. To confirm your device’s compatibility, on the page above, enter the country to which you are traveling, and your device model to see if your device is compatible with the frequency in that country.

 

Legacy customers are able to take advantage of the same international rates by migrating to Simple Choice. All legacy customers can migrate without a migration fee.  

 

No. Pay-in-advance and Simple Choice No Credit are excluded as a credit check is required to access this added benefit of our Simple Choice plan.

As long as the majority of your usage is on T-Mobile’s U.S. network, you will experience unlimited data and text. Service may be terminated for excessive roaming, misuse, or abnormal use.

Because we don’t lock you into a restrictive 2-year service contract with our plans, it’s easier for you to change plans when you need to.

To change your plan or get more information log onto My T‐Mobile

If you have a qualifying Simple Choice plan but do not want your device to have international roaming in 140+ countries and destinations, you may call 611 from your T-Mobile device and block the feature on your account. . If you would later like to remove this block, you may call the same number.  Please note that only Primary Account Holders may remove the block. NOTE: Wi-Fi usage will not be blocked, however, and calls and texts over Wi-Fi may incur additional charges depending on where you’re calling or texting

Users with capable devices and qualifying plans in non-Simple Global countries always get the fastest speeds available in the country up to 3G speeds.

Yes, postpaid subscribers enrolled in non-Simple Choice plan visiting any of the 140+ countries and destinations that qualify as Simple Global can add on-demand international data passes to access discounted data rates. Go to My.T-Mobile.com, call Customer Care or visit a T-Mobile store to activate an international on-demand data pass.

As of 7/15/15, Simple Choice North America is available to new & existing customers. This plan gives you unlimited calling to Mexico and Canada from the U.S. for FREE.  Plus, get 4G LTE data and unlimited calling and texting when you’re in Mexico and Canada, just like in the U.S. Most existing T-Mobile customers can switch to Simple Choice North America at no extra charge. To learn more, please click here.

You can always migrate to a Simple Choice North America plan. Visit My.T-Mobile.com, call Customer Care or visit a T-Mobile retail store for details. For more information, please go here.

Still have questions?

Contact a specialist:  1-800-T-MOBILE

Still have questions?

Contact a specialist:  1-800-T-MOBILE