Three simple steps to switch

If your number is eligible to be transferred, we'll take care of the rest.


1. Select a Phone

Shop for a phone or bring your own GSM phone.

2. Choose your plan

Start with unlimited talk, text and data with up to 1 GB of high-speed data on our nationwide 4G LTE network.

3. Checkout

Give us your old account information and we’ll contact your carrier to make the switch.

Compare us to other carriers

AT&T
Verizon
Sprint
Network
Fastest nationwide 4G LTE network, offering unlimited 4G LTE data
Nationwide 4G network with no unlimited 4G data option
Nationwide 4G network with no unlimited 4G data option
Slowest nationwide 4G LTE network
Dead Zones
Keep talking. Use Wi-Fi calling in areas with weak coverage.
Out of luck in areas of weak coverage
Out of luck in areas of weak coverage
Out of luck in areas of weak coverage
Upgrades
Upgrade to a new phone or tablet with JUMP!, which includes Premium Handset Protection and Lookout Mobile Security Premium for total peace of mind
With Next you can upgrade only once per year, there's no device protection, and tablets are excluded
With Edge you aren't protected if your device is lost, stolen, or damaged, and tablets are excluded
No early upgrade program currently offered
Overages
No overage fees
Accidentally go over your data? Expect $10 per 1GB of data you’re over
Accidentally go over your data? Expect $15 per 1GB of data you’re over
No overage fees
Contracts
No two year service contract requirements and no early termination fees
2-year contract, up to $325 early termination fee
2-year contract, up to $350 early termination fee
Watch out for two year service contract option with $350 early termination fee
Plans
Unlimited high speed data while on our 4G LTE network for $80 per month with up to 5GB of Smartphone Mobile HotSpot (SMH) service
AT&T Mobile Share Value plan with 6GB of data starts at $105 per month
MORE Everything 6GB plan starts at $110 per month.
The Unlimited high speed data plan does not include tethering/mobile hotspot or unlimited international texting, adding those will set you back another $20/month

You've got choices

Keep your number

Trade in your phone

Bring your own device

Questions on switching?

We’re working really hard to not act like other wireless carriers. At T‐Mobile you will always get fair and simple pricing, anytime upgrades, a fast nationwide 4G network, no annual contracts, no overages and no restrictions. Ever.

Learn more about Why T-Mobile is right for you

If your contacts are stored on your old phone’s SIM card just come to your local T‐Mobile store. One of our employees can help you transfer all contacts from your old SIM card to your new one. If you have an iPhone you can transfer multiple contacts using synching methods such as Google and iCloud.

Our return policies are based on where you bought your phone or device. If you bought it in a T‐Mobile store then you have 14 days to return it to that store. If it was purchased from an authorized dealer it needs to be returned to them. For online or over-the-phone sales you should call us at 1‐800‐866‐2453 and we’ll help you take care of it.

For complete details, read the return policy

Our nationwide 4G network is the best place to get dependable coverage in the places you live, work and play. To find out what coverage is like in your area, check our map.

Check coverage

AT&T can charge up to $325 in early termination fees. Depending on your contract, Sprint and Version can charge as much as $350 in early termination fees. To find out exactly what your early termination fee would be, check with your carrier.

Other carriers give you a discount on the price of your phone up front and then lock you into a 2-year contract so you can pay off the remainder. Leaving early means breaking the commitment and you’ll be charged. T‐Mobile doesn’t have annual contracts so you will never be charged an early termination fee. To offset the cost of your current carrier’s fee you might consider our trade‐in program.

Our trade-in program

Still have questions?

Call 1-800-T-MOBILE:  1-800-866-2453

Still have questions?

Call 1-800-T-MOBILE:  1-800-866-2453