T-Mobile USA Waives Call Charges to and From Haiti;
Pledges Support of Wireless Equipment to Assist in Restoration
T-Mobile USA Strives to Unite Families in the Aftermath of Haiti Earthquake Disaster
BELLEVUE, Wash. – January 14, 2010 – T-Mobile USA, Inc. today announced that the company is taking a number of steps to provide relief and help unite families in the aftermath the earthquake disaster in Haiti.
For current T-Mobile customers who are trying to connect with loved ones in Haiti during the aftermath of the country’s devastating earthquake, T-Mobile USA is enabling phone calls to Haiti without charges for international long distance through January 31, 2010, and retroactive to the earthquake on January 12, 2010. Additionally, T-Mobile customers who may already be in Haiti will be able to roam on T-Mobile’s partner networks in Haiti (operated locally in Haiti under the names Voila and Digicel) free-of-charge through the end of the month. In both cases, T-Mobile will remove these charges from customer bills accordingly.
“Our company and our employees care deeply for our customers, and we know that many customers have been directly impacted by the disaster in Haiti,” said Robert Dotson, president and CEO, T-Mobile USA. “While our thoughts go out to those in Haiti who are suffering so greatly at this time, our promise is to help people connect with those who matter most. I can think of no better time to demonstrate this commitment.”
Additionally, T-Mobile has taken steps to assist with the restoration of the wireless communications infrastructure in Haiti – a key component in supporting the overall humanitarian and recovery efforts. T-Mobile has pledged its support to donate wireless equipment such as generators and phones.
How You Can Help
For those interested in helping immediately, T-Mobile customers can simply text "HAITI" to "90999" and a donation of $10 will be given automatically to the Red Cross to help with relief efforts. Your donation will be charged to your T-Mobile phone bill, and one hundred percent of this donation goes directly to the Red Cross. There is no per-text fee for this service for T-Mobile customers who do not have a messaging plan, nor will the text be decremented from messaging plans. Similarly, customers can text “YELE” to 501501 to support Haitian-born musician and featured T-Mobile MyTouch™ 3G artist Wyclef Jean’s Yele Haiti fund. For more information, please visit http://www.yele.org.
About T-Mobile USA, Inc.
Based in Bellevue, Wash., T-Mobile USA, Inc. is the U.S. wireless operation of Deutsche Telekom AG (NYSE: DT). By the end of the third quarter of 2009, almost 151 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group — 33.4 million by T-Mobile USA — all via a common technology platform based on GSM and UMTS, the world’s most widely used digital wireless standards. T-Mobile’s innovative wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank T-Mobile among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. For more information, please visit http://www.T-Mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG.
Media Contacts:
T-Mobile USA Media Relations
(425) 378-4002
mediarelations@t-mobile.com
