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    • T-Mobile Prism® II - Refurbished - None
    • T-Mobile Prism® II - Refurbished - None
    • T-Mobile Prism® II - Refurbished - None
    • T-Mobile Prism® II - Refurbished - None

    T-Mobile Prism® II - Refurbished

    Surf the web, sync with your social networks, and download thousands of apps with the Android-powered T-Mobile PRISM® II.

    • Shop apps in the Google Play Store
    • Capture and share moments anywhere
    • Access your favorite websites anytime

    New device purchase requires a SIM Starter Kit which will be added to your order automatically.


    Rated 1.9 out of 5 by 18 reviewers.

    full retail price

    full retail price
    + $10.00
    SIM Starter Kit
    This size/color is
    Out of stock


    Prism® II - Refurbished
    • 3.2 Megapixel camera

      Take high-quality pictures from your phone that you can enlarge or print.

    • 3G Capable

      Quickly connect to the Internet via 3G anywhere within the T-Mobile USA 3G network.

    • Android 4.1 (Jellybean)

      Android 4.1 builds on the things people love most about Android — easy multitasking, rich notifications, customizable home screens, resizable widgets, and deep interactivity — and adds powerful new ways of communicating and sharing.

    • Messaging [Text, Picture & Social Networking]

      Send a message or a photo to any wireless phone or e-mail address. Or stay connected using always-on social networking.

    • Touch Screen with On-Screen Keyboard

      Everything your device can do is now literally at your fingertips. A high resolution touch screen gives you fast and fun access to your device's display.

    • 1 Ghz Processor

      A lightning-fast 1Ghz processor delivers the speed you want, so you can experience powerful entertainment and more right on your device.

    • 3.5mm Audio Jack

      3.5mm audio jack gives you the flexibility to listen to your downloaded tunes just about anywhere—all you need is a standard set of ear buds or headphones.

    • Address book

      The info you need to contact your contacts.

    • Alarm clock

      Handy reminders help you stay on schedule.

    • Auto Rotating Screen

      Your screen can automatically rotate images for portrait or landscape viewing.

    • Bluetooth® connectivity

      Wirelessly connect your device to optional compatible hands-free accessories such as headsets and car kits.

    • Calculator

      A handy way to check your figures.

    • Calendar

      Keep track of appointments and even set reminders to make sure you're on time.

    • Camera Zoom

      Use the digital zoom to get a close-up picture without getting too close.

    • Customizable Home Screen

      Just drag and drop any of your favorite applications, photos or folders onto your home screen for quick access to what you use all of the time

    • E-mail

      Send and receive e-mail messages on your device, using your existing e-mail accounts.

    • Easy access to Google applications

      One touch access to Google applications including Maps, Gmail, YouTube, Calendar, and Google Talk

    • Full corporate e-mail and calendar support

      Sync with your corporate e-mail exchange server to access and manage your work e-mail and calendar events.

    • GPS with Navigation Capability

      Get your real-time location on maps, driving directions, and more.

    • GPS built-in

      Get your real-time location on maps, driving directions, and more*.

    • Games

      Enjoy your down time more with fun games on your device.

    • Memory Card Slot (microSD)

      Add more memory for multimedia files, data and more. Easily take the memory card out of your device to transfer files and data to another device.

    • Music player

      Play your favorite music wherever you are.

    • Ready to use Compatible with unlocked GSM devices

      Ready to use Compatible with unlocked GSM devices Compatible with iPhones and select tablets Compatible with T-Mobile phones.

    • Speaker phone

      Free up your hands for safety and convenience - speakerphone allows you to talk on your device without having to hold it.

    • Stereo Bluetooth® Connectivity

      Make hands-free wireless calls and listen to your music in style, and in stereo. With Bluetooth® stereo headphones, you can hear all your favorite music the way it was meant to be heard.

    • Swype

      Make messaging on your touch-screen device faster, easier, and more fun. With this innovative new keyboard, you simply slide your finger over the letters that make up the word you want to spell.

    • Vibrating alert

      Device vibrates to let you know you have a call or message without disturbing anyone.

    • Video capture/playback

      Capture and play back short video clips.

    • View E-mail Attachments

      Now you can open and view e-mail attachments while on the go.

    • Visual Voicemail

      With Visual Voicemail you can listen to your voicemail messages in any order, respond in one click and easily manage your inbox without ever dialing in to the network.

    • Wi-Fi Calling

      Call normally, or use Wi-Fi when you don't have cellular reception.

    • Google Play™

      Your favorite music, books, movies, apps, and games are all in one place that's accessible from the Web and any Android device.


    Size and Weight
    • 4.6 x 2.44 x 0.49 inches
    • 3.88 ounces
    Operating System and Processor
    • Android 4.1 (Jellybean)
    Battery Life
    • Up to 7 hours talk time
    • Up to 10 days standby time
    Camera, Photos and Video
    • 3.2 Megapixel camera
    • 512MB RAM, 4GB ROM, External memory up to 32 GB
    • Sync methods: Bluetooth and USB
    • Wi-Fi Calling
    • Quad Band GSM; UMTS: Band IV (1700/2100), Band V (850)
    Hearing Aid Compatibility
    • M3 & T3
    WEA Capable? 
    • Yes
    In The Box
    • Prism® II - Refurbished
    • Battery
    • Charger
    • USB Cable
    • User Guide
    • SIM Card
    • Start Guide
    Rated 4 out of 5 by LOVE IT! I had got this phone for myself (good price) and did a T-Mobile pre-paid plan. I absolutely LOVE this phone. Much better than my IPhone 5s and basic. Although however I do not have a data plan, but Wi-Fi is my main internet. Call Volume was great, no dropped calls, and Google Play is much easier to use than the Apple Store. Very solid;;I dropped the phone on concrete and it didnt break or crack. My only dislike is the camera. The pictures did come bright in the almost dark atmosphere, but in complete dark...not so great. I also wanted a front camera(I'm a Instagram user) and it didn't help. Otherwise, great phone. July 17, 2014
    Rated 1 out of 5 by Worst phone I ever owned All I wanted was a simple phone to replace my Samsung Gravity 2 that I dropped in water. This phone was supposed to be basic but it's hard to make a phone call, hard to txt (keyboard) is too small and the instructions are not user friendly. I'd gladly have my old phone back if I could find one still in operation but T-mobile does not provide a "simple" phone option for purchase. June 27, 2014
    Rated 1 out of 5 Worst Phone I've Ever Owned Where to begin - I am dumping this phone after only 1 year of use. I could get at least 3-5 out of phones in the past. I often got rid of perfectly good items when my 2 years was up back in the day for a new phone for free/cheap. This comes preloaded with a bunch of useless apps that can't be removed. Then you have no room for what you want to use, the phone stops working on the 3 apps you could upload, etc. It prompts me constantly to restart it, it would only store 49 contacts, I could only have 3 text threads going before it told me it was out of room for incoming messages. Battery is eaten up so quickly I just keep it plugged in at my desk all day. The camera is cr*ppy, it will start and stop apps I wasn't using. I don't have any positives! May 29, 2014
    Rated 1 out of 5 by Horrible Horrible phone, I hate it. Very slow. Sometimes didn't even turned on May 24, 2014
    Rated 1 out of 5 by Why did I do it? I purchased this phone has a replacement phone because I did not want to pay full retail for another Galaxy S2. The saying you get what you pay for speaks volumes in regards to this phone. I can never make a call, calls drop constantly, and the apps run very slow. April 14, 2014
    Rated 1 out of 5 by I want to smash this phone at least 3 times a week I wish this phone would drop calls, at least this means I'm making calls. I purchased this phone because I'm not a big phone user, so a basic phone would do. At least every other phone call I try to make fails and I have to restart the whole thing! Very frustrating. This phone may be good for a child starting middle school. April 9, 2014
    Rated 2 out of 5 by Slow, freezing Phone is too slow, it is often freezing, not the best quality of sound. It is Android, however, cheap quality. Pay little extra and get the better phone. This one is NOT good. Sometimes take several minutes for applications to open, even the calling feature. Then freezes, crashes. Nope. Not good. April 2, 2014
    Rated 2 out of 5 by Good for basic stuff, slow ,pictures quality ok. Not recommended if you want to search the slow. Can have a better one for the same price. March 31, 2014
    2 next>>

    Questions on shopping?

    Refurbished phones offered by T-Mobile have been inspected and tested to ensure they’re in good working order, and they all come with a limited 90-day warranty. They also come with the same return policy as our new devices: 20 days from the date of your order.

    Customers currently under contract with another carrier are eligible for up to $650 per line (up to 5 lines; qualifying plan req’d).

    1. When transferring your number you can trade in your phones and tablets online or at any participating T-Mobile location and receive a credit up to $300 per device.
    2. Then, when you get your final bill listing your carrier’s Early Termination Fee (ETF) amounts, you simply send it to T-Mobile or submit it online at, and within 8 weeks you will receive a prepaid MasterCard covering your ETF amount up to $350 per line. The amount paid will not be more than the ETF amount your previous carriers charge for the type of device traded-in.

    Learn more

    You can report your phone lost or stolen using the help in this document.

    You can upgrade your phone easily on My T-Mobile. Simply open, log in, and follow the steps.

    Learn more

    Getting your new device set up is easy. Just follow our guides to be up and running fast!

    View guide

    Just like with a computer, restarting your device can help keep it running smoothly.

    Learn more

    No one likes to be tethered to their charger. Check out some of our suggestions for making your battery last all day!

    It's time to do some spring cleaning! There are many ways to free up some space.

    Learn more

    Your Android device is like a computer and sometimes it can freeze. We've got you covered though.

    Learn more

    Our return policies are based on where you bought your phone or device. If you bought it in a T‐Mobile store then you have 14 days to return it to that store. If it was purchased from an authorized dealer it needs to be returned to them. For online or over-the-phone sales you should call us at 1‐800‐866‐2453 and we’ll help you take care of it.

    For complete details, read the return policy

    Our state-of-the-art 4G LTE network will reach 100 million Americans by mid-year and 200 million by the end of 2013. Not sure if it is available in your area yet, check out our latest list to check!

    First, review the eligibility requirements to SIM unlock your phone. When you are ready and meet the requirements, you can contact us.

    Learn more

    In most cases, the answer is yes. The first step is to check your phone to see if it’s compatible, and to find out what SIM card it uses. Then, you’ll simply select that SIM card and a plan. Once you receive your new SIM card in the mail, you’ll be ready to go.

    You may pay off the full cost of your phone (and any other devices included in your Equipment Installment Plan) early. If you do, you’ll enjoy monthly savings even sooner. To pay off your phone, you will need to call Customer Care or visit a T-Mobile retail store.

    Yes! When you purchase any of our new phones we’ll give you a great price for your old one. Just tell us the make, model and condition of your old phone and we’ll give you a quote for your trade-in value. If you like the offer we’ll send you a prepaid shipping label and you can send us your old phone along with the receipt from your new one. Within 3 billing cycles, you’ll receive a credit to your account for the amount of the trade‐in value.

    Get started

    In most cases, yes. Transferring your number to T-Mobile is easy—it usually takes 24 hours or less. Simply check if your number is eligible to be transferred, and we’ll take care of the rest!

    Check online

    If your number can be transferred, then we’ll contact your previous phone company to complete the transfer with your authorization

    To upgrade early, you’ll need to pay off your entire Equipment Installment Plan. You can do this by calling Customer Care or visiting a T-Mobile retail store.

    Yes. You once your phone is paid off, it’s paid off. From that point on you will only pay be billed for the T-Mobile rate plan, and services, or features you’ve chosen.

    When your new phone arrives simply follow the manufacturer’s set-up procedure and start using it. If you purchased a new T-Mobile SIM card to use in your own device, you will need to insert the new card and then you are good to go.

    You can upgrade your phone at any time. If you have an Equipment Installment Plan (EIP) you’ll need to pay that off first, then you’re free to select a new phone. It’s as easy as that. If you cancel wireless service, remaining balance on phone becomes due.

    To find out if you’re eligible for a rebate or a promotion all you need to do is answer a few simple questions.

    Get started

    Other carriers recover the cost of the phone with higher recurring monthly rate plan charges. Their customers continue to pay higher monthly rates even after the phone is paid off. Only T-Mobile offers a plan that automatically lowers the cost of the monthly bill when the phone is paid off.

    We offer free, overnight shipping on certain new phones and devices. Otherwise, we will send your purchase using standard 2-4 business days shipping. Look for special promotions where all phones and devices include free, overnight shipping.

    No. When you group phones into a family plan when purchasing on, you must either pay for all of them up front, or over time.

    No. If you choose to pay over time, your payments will be interest-free.

    You must purchase insurance within the first 14 days of buying a new device. To learn more about Premium Handset Protection Insurance or to learn about our other bundled features simply follow the link.

    Learn more about Premium Handset Protection

    If you cancel your service, you still need to pay off the remaining balance of the device.

    Unlike other carriers that give you a discounted rate on the phone up front and then bury the costs in your monthly bill, we charge you the full retail price. In order to make payments more manageable, qualifying new and current customers can take advantage of our Equipment Installment Plan (EIP).

    Here's how phone payments work:

    EIP (Equipment Installment Plan) pricing allows qualifying customers to get a new phone with an initial down payment and make monthly payments on the phone for 20 months with no interest charges. For example, if you purchased a new phone for $550 and put $150 down, you pay $20/month for 20 months, plus the low monthly cost of your Value Plan. Value Plan pricing is only available at T-Mobile.

    The following restrictions apply to all EIPs:

    • Non-Value plans, T‐Mobile Monthly4G prepaid plans and certain business accounts are not eligible for EIPs.
    • Customers in Washington, DC and Puerto Rico are not eligible for EIPs.
    • The minimum required purchase for an EIP is $19.99.
    • Due to state regulations, Idaho, Kansas, Maine, West Virginia and Wyoming do not allow purchases on a 24‐month EIP.
    • If you leave T-Mobile you’re still obligated to pay off the remaining balance of the device.

    Learn more about our Equipment Installment Plan

    Depending on which rate plan you choose, you may also be charged an add a line fee; see rate plan for details. Taxes and shipping will also be applied to your order total.

    Whether you choose to pay for your device up front today, or pay over time, you can upgrade your device at any time. If your current device has not yet been paid off, you will need to continue to make payments on the existing balance. For the well-qualified buyer, pay over time pricing will spread interest-free payments over 24 months. If you cancel wireless service, remaining balance on phone becomes due.

    You need a credit check for a couple of reasons. First, if you are applying for an Equipment Installment Plan (EIP) it’s standard practice for us to check your credit. If you want to keep your existing phone number we need to determine if it’s eligible to be transferred.

    Just like all other wireless carriers, T-Mobile has to charge enough to cover the cost of the phone. The difference is that T-Mobile separates the cost of the phone from the cost of the service. That means T-Mobile customers finish paying for their phone as soon the actual cost is paid off—and their monthly bill automatically drops.

    Still have questions?

    Call 1-800-T-MOBILE:  1-800-866-2453

    Still have questions?

    Call 1-800-T-MOBILE:  1-800-866-2453