Select your credit rating. Self selection may not reflect actual credit available. Up-front device cost may vary based on your credit.

Your up-front device cost and number of lines is based upon your credit. Before running your credit application, you can estimate your up-front device cost by self-selecting your credit rating; actual prices may vary based upon actual credit.

Excellent/Good

I have a long established positive credit history or have been a T-Mobile customer in good standing.

Building

I have significant credit issues or have only recently established credit.

Skip the credit check

I would like to skip the credit check and see what my options look like.

Learn more

    • LG V10™
      LG V10™
    • LG V10™
    • LG V10™
    • LG V10™
    • LG V10™

    LG V10™

    The LG V10 is the next way to seize the moment, create your story, and share it with a single tap. This is the smartphone for storytellers.

    • Watch your life unfold on a big, bright 5.7-inch Quad HD display featuring an always-on second screen for notifications and features.
    • Capture smooth and clear video with Steady Record, even when you’re on the move.
    • Take full creative control and adjust settings in real time with Manual Video Mode.
    • Adjust video speed, background music, lighting filters, and more quickly and easily with Quick Video Editor.
    Device purchase requires a SIM Starter Kit which will be added to your order automatically.
    More

    full retail price

    full retail price
    + $20.00
    SIM Starter Kit

    Includes your T-Mobile SIM card, which allows you to access T-Mobile’s network. Also features tips on how to make the most of your mobile experience and a coupon for 20% off accessory.

    This size/color is
    Out of stock
    • Life in motion

      Life in motion

      Life is rarely smooth and never stands still, so grab your LG V10 with Steady Record and record life as it happens, where it happens, bumps and all. And take full creative control during your shoot with Manual Video Mode–effects and control normally found on high-end camcorders.

    V10™ The LG V10 is the next way to seize the moment, create your story, and share it with a single tap. This is the smartphone for storytellers. Watch your life unfold on a big, bright 5.7-inch Quad HD display featuring an always-on second screen for notifications and features. Capture smooth and clear video with Steady Record, even when youre on the move. Take full creative control and adjust settings in real time with Manual Video Mode. Adjust video speed, background music, lighting filters, and more quickly and easily with Quick Video Editor.Device purchase requires a SIM Starter Kit which will be added to your order automatically.
    Viewing on a mobile device may incur data usage.

    Specifications

    Display
    •  5.7"
    • 2560 x 1440 pixels
    Size and Weight
    • 6.28 x 3.13 x 0.34 inches
    • 6.77 ounces
    LG V10™
    Operating System and Processor
    • Android 5.1 Lollipop
    • 1.8GHZ Hexacore Processor
    Battery Life
    • Up to 21 hours talk time
    • Up to 6.6 days standby time
    Camera, Photos and Video
    • 16MP f/1.8 Camera w/ Optical Image Stabilization
    • 5MP Wide Angle Lens Front Facing Camera
    Memory
    • 4GB RAM, 64GB ROM, Up to 2TB Expandable Memory
    Connectivity
    • Sync methods: Wi-Fi 802.11 a/ac/b/g/n, Bluetooth 4.1, USB, LTE
    • 4G Capable
    • 4G LTE Capable
    • Wi-Fi and Mobile Calling
    Audio and Multimedia
    • T-Mobile TV
    GPS and Apps
    • GPS enabled
    International
    • Quad Band GSM; LTE: 2, 3, 4, 5, 7, 12, 20; UMTS: Band I (2100), Band II (1900), Band IV (1700/2100), Band V (850)
    Hearing Aid Compatibility
    • M4,T3
    WEA Capable? 
    • Yes
    Mobile Pay
    • Compatible with Android Pay
    In The Box
    • V10
    • Charger
    • Data cable
    • Terms & Conditions
    • SIM Card
    • Start Guide
    • Warranty & Safety Information
    Rated 4.1 out of 5 by 318 reviewers.
    Rated 1 out of 5 by Had to return the phone for Warranty repair Phone over heats around the camera area. Battery goes from 100% battery life to about 50% in about 1 hour if you turn on location and WiFi options. Phone tends to stall when it gets hot. It's a shame that I needed to return the phone. I have big hands and like the larger display to type . What else is there to say. It didn't last me a year. September 20, 2016
    Rated 5 out of 5 by This is a great phone!! This phone stands out for me in the fact that I still love it months after I started using it. There has been no love loss and that is amazing. I went to this phone because I absolutely hated the Samsung Edge I tried because I did not like the new HTC M9 that I tried to like. It has been a pleasant surprise. The finger-print reader works better than any other reader and the hifi 32 bit DAC makes music on a good pair of headphones amazing. I have noticed that having hi-res GPS turned on eats the battery a little faster but it has never been a big problem. I did ding them a bit on the eval because there should be a little better battery management on your best fleet phone. September 16, 2016
    Rated 1 out of 5 by Look elsewhere Save your money....this is the worst performing and most expensive phone I have ever owned. Drops calls daily...even within sight of any LTE tower, shuts off wi-fi daily...have to always cycle phone to get a signal, phone overheats to the point it shuts itself off rendering it unusable for hours. Call quality is dismal...phone takes over a minute to connect to a call...if it connects at all. You rarely hear the line ringing that you are attempting to call. And, no matter how many bars show up, if the LTE symbol is absent...most of the time, you will get no service at all. Wi-fi calling works sometimes. September 15, 2016
    Rated 1 out of 5 by LG aware of bootloop issue I've had the phone for about 7 months. I was using it perfectly fine when outta nowhere it shut off on me and rebooted. It stays stuck on the black LG screen though. LG was aware of this issue since day 1 yet still released phone to the public. I happened to be one of the unlucky ones to have this issue happen to me. To this day I still notice there's no fix for it September 14, 2016
    Rated 1 out of 5 by Trash Purchased phone Dec 2015 , phone broke May 2016 was replaced. Phone no longer works and it is Sept 2016. Family have the same problems with the V10 on a different carrier. Theirs have also been replaced once. September 6, 2016
    Rated 2 out of 5 by Lots of Battery, Charging problems Lots of battery problems... Battery drains at least twice a day... sometimes 3 if you use bluetooth wifi and gps a lot. The connection to the charger cable comes out with the slightest bump and wiggles around a lot causing it to loose connection with the outlet very easily. The phone freezes a lot. I have had problems with the MicroSD slot not reading or not able to save to it and randomly ejecting the card. Phone heats up a lot to the point of not being able to charge due to overheating. The fast charge randomly stops working and you have to plug it and unplug it to get it to work. The screen does not detect when you are using it or not using it... so it shuts off in the middle of whatever you are doing or doesn't turn off at all after you are done using it. Screen turns black during phone calls and doesn't turn back on when you take it away from your face. September 5, 2016
    Rated 3 out of 5 by Overheats! It is a great phone but it overheats. I went through 3 versions and now getting a different phone. August 25, 2016
    Rated 5 out of 5 by Great phone I love the phone in general but the camera is great it's almost the same as a professional photographers camera and very easy to use August 25, 2016
    • 2016-09-23 T12:24:52.230-05:00
    • bvseo_lps, prod_bvrr, vn_prr_5.6
    • cp-1, bvpage1
    • co_hasreviews, tv_318, tr_318
    • loc_en_US, sid_e39e9058-ce85-4bb2-9b13-89af87e083d5, prod, sort_default
    2 3 4 5 ... 12 next>>

    Questions on shopping?

    Individuals and families (up to 10 lines) who are currently under a postpaid contract at carriers including AT&T, Sprint, or Verizon and want to switch to T-Mobile can take advantage of the Early Termination Fee (ETF) reimbursement offer. Follow the steps below:

    1. Transfer your number(s), trade in your phone(s) and tablet(s) and receive a bill credit based on the market value for your eligible device.
    2. Then, when you get your final bill listing your carrier’s Early Termination Fee (ETF) amounts, you simply send it to T-Mobile or submit it online at switch2tmobile.com, and if you qualify, within 8 weeks you will receive a Prepaid MasterCard® Card covering your ETF amount up to $350 per line. The card is not redeemable for cash and expires in 12 months unless extended by Issuer.

    Learn more

    You can report your phone lost or stolen using the help in this document.

    You can upgrade your phone easily on My T-Mobile. Simply open manage.my.t-mobile.com, log in, and follow the steps.

    Learn more

    Getting your new device set up is easy. Just follow our guides to be up and running fast!

    View guide

    Just like with a computer, restarting your device can help keep it running smoothly.

    Learn more

    No one likes to be tethered to their charger. Check out some of our suggestions for making your battery last all day!

    It's time to do some spring cleaning! There are many ways to free up some space.

    Learn more

    Your Android device is like a computer and sometimes it can freeze. We've got you covered though.

    Learn more

    First, review the eligibility requirements to SIM unlock your phone. When you are ready and meet the requirements, you can contact us.

    Learn more

    Our return policies are based on where you bought your phone or device. If you bought it in a T‐Mobile store then you have 14 days to return it to that store. If it was purchased from an authorized dealer it needs to be returned to them. For online or over-the-phone sales you should call us at 1-800-866-2453 and we’ll help you take care of it.

    For complete details, read the return policy

    In most cases, the answer is yes. The first step is to check your phone to see if it’s compatible, and to find out what SIM card it uses. Then, you’ll simply select that SIM card and a plan. Once you receive your new SIM card in the mail, you’ll be ready to go.

    You may pay off the full cost of your phone (and any other devices included in your Equipment Installment Plan) early. If you do, you’ll enjoy monthly savings even sooner. To pay off your phone, you will need to call Customer Care or visit a T-Mobile retail store.

    Yes! When you purchase any of our new phones we’ll give you a great price for your old one. Just tell us the make, model and condition of your old phone and we’ll give you a quote for your trade-in value. If you like the offer we’ll send you a prepaid shipping label and you can send us your old phone along with the receipt from your new one. Within 3 billing cycles, you’ll receive a credit to your account for the amount of the trade‐in value.

    Get started

    In most cases, yes. Transferring your number to T-Mobile is easy—it usually takes 24 hours or less. Simply check if your number is eligible to be transferred, and we’ll take care of the rest!

    Check online

    If your number can be transferred, then we’ll contact your previous phone company to complete the transfer with your authorization

    To upgrade early, you’ll need to pay off your entire Equipment Installment Plan. You can do this by calling Customer Care or visiting a T-Mobile retail store.

    Yes. You once your phone is paid off, it’s paid off. From that point on you will only pay be billed for the T-Mobile rate plan, and services, or features you’ve chosen.

    When your new phone arrives simply follow the manufacturer’s set-up procedure and start using it. If you purchased a new T-Mobile SIM card to use in your own device, you will need to insert the new card and then you are good to go.

    You can upgrade your phone at any time. If you have an Equipment Installment Plan (EIP) you’ll need to pay that off first, then you’re free to select a new phone. It’s as easy as that. If you cancel wireless service, remaining balance on device becomes due.

    To find out if you’re eligible for a rebate or a promotion all you need to do is answer a few simple questions.

    Get started

     

    Other carriers recover the cost of the phone with higher recurring monthly rate plan charges. Their customers continue to pay higher monthly rates even after the phone is paid off. Only T-Mobile offers a plan that automatically lowers the cost of the monthly bill when the phone is paid off.

    We offer free, overnight shipping on certain new phones and devices. Otherwise, we will send your purchase using standard 2-4 business days shipping. Look for special promotions where all phones and devices include free, overnight shipping.

    No. When you group phones into a family plan when purchasing on T-Mobile.com, you must either pay for all of them up front, or over time.

    No. If you choose to pay over time, your payments will be interest-free.

    You must purchase insurance within the first 14 days of buying a new device. To learn more about Premium Handset Protection Insurance or to learn about our other bundled features simply follow the link.

    Learn more about Premium Handset Protection

    If you cancel your service, you still need to pay off the remaining balance of the device.

    Unlike other carriers that give you a discounted rate on the phone up front and then bury the costs in your monthly bill, we charge you the full retail price. In order to make payments more manageable, qualifying new and current customers can take advantage of our Equipment Installment Plan (EIP).

    Here's how phone payments work:

    EIP (Equipment Installment Plan) pricing allows qualifying customers to get a new phone with an initial down payment and make monthly payments on the phone for 20 months with no interest charges. For example, if you purchased a new phone for $550 and put $150 down, you pay $20/month for 20 months, plus the low monthly cost of your Value Plan. Value Plan pricing is only available at T-Mobile.

    The following restrictions apply to all EIPs:

    • Non-Value plans, T‐Mobile Monthly4G prepaid plans and certain business accounts are not eligible for EIPs.
    • Customers in Washington, DC and Puerto Rico are not eligible for EIPs.
    • The minimum required purchase for an EIP is $19.99.
    • Due to state regulations, Idaho, Kansas, Maine, West Virginia and Wyoming do not allow purchases on a 24‐month EIP.
    • If you leave T-Mobile you’re still obligated to pay off the remaining balance of the device.

    Learn more about our Equipment Installment Plan

    Depending on which rate plan you choose, you may also be charged an add a line fee; see rate plan for details. Taxes and shipping will also be applied to your order total.

    Whether you choose to pay for your device up front today, or pay over time, you can upgrade your device at any time. If your current device has not yet been paid off, you will need to continue to make payments on the existing balance. For the well-qualified buyer, pay over time pricing will spread interest-free payments over 24 months. If you cancel wireless service, remaining balance on device becomes due.

    You need a credit check for a couple of reasons. First, if you are applying for an Equipment Installment Plan (EIP) it’s standard practice for us to check your credit. If you want to keep your existing phone number we need to determine if it’s eligible to be transferred.

    Just like all other wireless carriers, T-Mobile has to charge enough to cover the cost of the phone. The difference is that T-Mobile separates the cost of the phone from the cost of the service. That means T-Mobile customers finish paying for their phone as soon the actual cost is paid off—and their monthly bill automatically drops.

    Wireless Emergency Alerts (WEA) is a public safety system that enables authorized agencies to send text-like messages to consumers with capable wireless devices to alert them of emergencies in their area. Learn more about WEA and whether your device is capable of receiving alerts.

    Still have questions?

    Call 1-800-T-MOBILE:  1-800-866-2453

    Still have questions?

    Call 1-800-T-MOBILE:  1-800-866-2453