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    • HTC One® M9
      HTC One® M9
    • HTC One® M9
    • HTC One® M9
    • HTC One® M9
    • HTC One® M9

    HTC One® M9

    The new HTC One. LET THEM STARE.

    • Enjoy hassle-free premium care for your phone with HTC UH OH Protection at no extra charge
    • Show off brilliant design with a dual-tone all-metal body
    • Capture the moment in spectacular detail with a 20 MP camera equipped with a sapphire glass lens cover
    • Breathe fire into your music with HTC BoomSound featuring Dolby Audiosurround and FM radio (requires headphones)

    full retail price

    full retail price
    + $15.00
    SIM Starter Kit

    Includes your T-Mobile SIM card, which allows you to access T-Mobile’s network. Also features tips on how to make the most of your mobile experience and a coupon for 20% off accessory.

    This size/color is
    Out of stock
    • Because life happens

      Because life happens

      Cracked screen? Water damage? With UH OH™ Protection—included on the new HTC One—you’ll get a phone replacement at no extra charge, if it happens within the first 12 months of ownership*. Don’t need a replacement? You’ll still get $100 toward the purchase of your next HTC One.

    One® M9 - Silver The new HTC One. LET THEM STARE. Enjoy hassle-free premium care for your phone with HTC UH OH Protection at no extra charge Show off brilliant design with a dual-tone all-metal body Capture the moment in spectacular detail with a 20 MP camera equipped with a sapphire glass lens cover Breathe fire into your music with HTC BoomSoundfeaturing Dolby Audiosurround and FM radio requires headphones New device purchase requires a SIM Starter Kit which will be added to your order automatically.
    Viewing on a mobile device may incur data usage.


    • 5" 
    • 1920 x 1080 pixels
    • 5" 
    • 1920 x 1080 pixels
    Size and Weight
    • 5.69 x 2.74 x 0.37 inches
    • 5.64 ounces
    HTC One® M9
    Operating System and Processor
    • Android 5.0 Lollipop
    Battery Life
    • Up to 20 hours talk time
    • Up to 13.6 days standby time
    Camera, Photos and Video
    • 20MP Camera with Sapphire Glass Lens
    • 3GB RAM, 32GB Built-in Memory and Up to 128GB Expandable Memory
    • 3GB RAM, 32GB Built-in Memory and Up to 128GB Expandable Memory
    • Sync methods: Wi-Fi 802.11 a/ac/b/g/n, UMTS/HSPA+ 42Mbps
    • 4G Capable
    • 4G LTE Capable
    • Wi-Fi and Mobile Calling
    Audio and Multimedia
    • T-Mobile TV
    GPS and Apps
    • GPS enabled
    • Quad Band GSM; LTE: 2, 3, 4, 7, 12, 17; UMTS: Band I (2100), Band II (1900), Band IV (1700/2100), Band V (850)
    Hearing Aid Compatibility
    • M3 & T4
    WEA Capable? 
    • Yes
    Mobile Pay
    • Compatible with Google Wallet
    In The Box
    • One® M9
    • Battery
    • Charger
    • USB Cable
    • Start Guide
    Rated 5 out of 5 by nothing compares Love the front speakers and expandable memory and processing speed September 26, 2015
    Rated 2 out of 5 by Only buy if you like missing text messages This phone misses about 20 to 25% of my text messages on any given day. I even had the phone replaced under warranty and with the new device I had the same exact issue. I finally gave up and this weekend and just purchased the LG G4, so far so good with this phone. September 21, 2015
    Rated 3 out of 5 by Finally Works with Latest Update I upgraded from the M8 back in April and have to say that it was more of a downgrade than an upgrade. All of the other reviews seem to be correct. This phone gets insanely hot under normal use. It took three software updates for HTC to finally get this phone up to "par" in my opinion. I've returned this phone three times in an effort to gain back what I lost in the upgrade, including battery life, system stability, and cool operating temperature. Still, I do not think it is worth the price. I constantly have to restart the phone (annoying) W-Fi calling, even with really good internet speeds, does not seem to work well, use something else like WhatsApp or Google Voice instead to compensate. There is just something about this phone that makes it not want to hold onto a signal. Even standing underneath a wi-fi router, it would say "Caution, you are about to lose your call due to being out of range of the Wi-fi network" This was very frustrating to me. Also, with the regular cellular network, I can't tell you how many times I was just sitting still with full bars indicating good service and the signal just vanishes. Speakerphone is surprisingly quiet for being able to see two rather large speakers on the face of the handset. Most other phones at this level blow it away sound wise. HTC really messed up with this phone for T-Mobile, and I certainly hope that they are not so quick to release an "upgrade" of the M9 in the future. August 26, 2015
    Rated 4 out of 5 by Great Build, Works Better with Android 5.1 update I "Jumped" to this phone from the M8. Main reason for the update was the M8 had only LTE Band 4 and the M9 added LTE Bands 2 and 12. With T-Mobile updating their network to include Bands 2 & 12 having the two extra will make it more useful. The M9 worked well like the M8 but for sure the battery life was horrible. The phone also got hot during even light use. All the reviews were correct. All other aspects of the phone were great: screen, speakers, Sense operating system and build quality. I don't take many pictures but the camera worked good enough for me. I did not return the phone as I knew there would be a software update to address the battery/heat problems. When I updated to Android 5.1 the battery life was greatly improved. I unplug the charger at 5 AM and at 5 PM I can have 50% of more battery left with light usage. This was not possible under the old software package. If you don't need a super sized smart phone give the M9 a chance. August 22, 2015
    Rated 3 out of 5 by DON'T WASTE YOUR MONEY I loved my M9 for two years and as soon as it hit the two year marked, my phone shut off and never came back on. I then purchase a replacement phone and within a month it started with glitches. I could be browsing the web and it will freeze and take me to another page. If i am on Facebook it starts to flicker. My phone had never been dropped nor have water damage on either of my phones. I have been an HTC fan since smart phones came out. I never had this problem with any of my phones until the M9. August 8, 2015
    Rated 3 out of 5 by This Product is superb except for a few things I bought this phone at a retail tmobile store because my old one fell down and the screen broke and it was not working so I went to the store to get a new phone. This particular retail store is small and does not have many phones so I had a choice between the Nexus 6 (which was to big) Samsung Galaxy S6 (Too fragile), Iphone 6(+) (I dont like iOS) and HTC one m9. I chose the HTC because of my past experiences of the company offering a very good phone at high end price. However the M9 was not what I expected and in my opinion I did a poor choice for this phone. I got the phone and at first I was excited it is fast and no lag at all. After a couple months go by and reading various professional reviews I started disliking the phone as I paid too much for what I got. Not only the reviews made me not enjoy the phone but also from personal experience things I noticed. Here are the pros and cons: -PROS Call quality Speker quality Build quality Fast phone with no lag at first Front facing camera superb -CONS Camera quality is bad including video Screen has a yellow-ish tint that makes it unpleaseant and thinking you are using a mediocre phone It heats up A LOT to the point you need to stop using it before it gets damaged It gets laggy after using it a few months Battery is bad, texting 10 minutes in a day a few phone calls that last less than 2 minutes browsing half an hour a day songs for car, it lasts maybe a day, but if used too much I can see the battery percentage going down by the minute. I really tried to love this phone but the issues I got with it I am not liking it for the price I paid. As of 8/2 I have a different phone half the price of HTC and I have a more pleasant experience. HTC is in the original box and will be used if needed as a backup phone. My personal opinion is if you are a fan of HTC and like the design get it otherwise I would look for something else. August 2, 2015
    Rated 5 out of 5 by Initial Review So just got this phone today and so far so good:) it took a while to get everything set up from app updates and backups but after that it started to work amazingly well! The look and feel of the phone is extremely nice. I got the gold and silver one and I work as a phone salesman for a third party dealer and I've messed with the gunmetal grey one and I see what people mean when they mention the difference in feeling between the two. But besides that the performance of the device is amazing! The sound quality is excellent and its handling everything rather well. Camera wise I've managed to get a few good initial shots but I hear everyone talking about the update to 5.1 which has yet to be released as far as my knowledge goes. So this is my initial review. I will post up another one as an update probably within a week of using this and hopefully the update should be available by then! July 22, 2015
    Rated 2 out of 5 by Mediocre Phone at Top End Price To Good: - Call Sound Quality - This phone does one thing well - sound quality / legibility on phone calls. It's the best phone I've ever used for being able to easily tell what the other person is saying. Similar with the speakerphone as well. - Fast and responsive interface. Amazingly fast compared to my s4. A few minor hickups, like the task list isn't instant to load, but really not a big deal after dealing with my s4. The Bad: - Call volume is not impressive. It's fine at home, it's fine walking outside, but add in any extra noise (like walking next to a busy 30mph street) and it's hard to hear the other person. This is the case for both the "next to ear" phone position and the speakerphone. - Music from the phone lacks energy and heart. It's very legible and you can hear the words, but it lacks energy and excitement. My friend m7 does a far better job, with the same music, when played on the speakers. The processing they do seems to be the cause. - Screen is ok, except red colors are weird looking. Decent in sunlight, though glossy screen has have a little glare (again it's fine but not perfect) - Camera is exceedingly mediocre. I think the s4 camera was better. - First one I had got pretty hot, a warranty replacement in 2015 June doesn't get nearly as hot, so you're probably ok if you're buying a new one. - Heavy, new one also has better grip, but not as good as the s4. - Reception is worse than my s4 was in the same apt, on both the first and second m9 I had. - Battery life is fine but nothing amazing, about the same as the s4 Basically except for it being good for sound on call legibility, it's an exceedingly mediocre phone at a top end flagship price. July 20, 2015
    • 2015-10-06T10:52:37.167-05:00
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    Questions on shopping?

    Individuals and families (up to 10 lines) who are currently under a postpaid contract at carriers including AT&T, Sprint, or Verizon and want to switch to T-Mobile can take advantage of the Early Termination Fee (ETF) reimbursement offer. Follow the steps below:

    1. Transfer your number(s), trade in your phone(s) and tablet(s) and receive a bill credit based on the market value for your eligible device.
    2. Then, when you get your final bill listing your carrier’s Early Termination Fee (ETF) amounts, you simply send it to T-Mobile or submit it online at, and if you qualify, within 8 weeks you will receive a Visa® Prepaid card covering your ETF amount up to $350 per line. The card is not redeemable for cash and expires in 12 months unless extended by Issuer.

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    You can report your phone lost or stolen using the help in this document.

    You can upgrade your phone easily on My T-Mobile. Simply open, log in, and follow the steps.

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    Getting your new device set up is easy. Just follow our guides to be up and running fast!

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    Just like with a computer, restarting your device can help keep it running smoothly.

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    No one likes to be tethered to their charger. Check out some of our suggestions for making your battery last all day!

    It's time to do some spring cleaning! There are many ways to free up some space.

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    Your Android device is like a computer and sometimes it can freeze. We've got you covered though.

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    Our return policies are based on where you bought your phone or device. If you bought it in a T‐Mobile store then you have 14 days to return it to that store. If it was purchased from an authorized dealer it needs to be returned to them. For online or over-the-phone sales you should call us at 1‐800‐866‐2453 and we’ll help you take care of it.

    For complete details, read the return policy

    Our state-of-the-art 4G LTE network will reach 100 million Americans by mid-year and 200 million by the end of 2013. Not sure if it is available in your area yet, check out our latest list to check!

    First, review the eligibility requirements to SIM unlock your phone. When you are ready and meet the requirements, you can contact us.

    Learn more

    In most cases, the answer is yes. The first step is to check your phone to see if it’s compatible, and to find out what SIM card it uses. Then, you’ll simply select that SIM card and a plan. Once you receive your new SIM card in the mail, you’ll be ready to go.

    You may pay off the full cost of your phone (and any other devices included in your Equipment Installment Plan) early. If you do, you’ll enjoy monthly savings even sooner. To pay off your phone, you will need to call Customer Care or visit a T-Mobile retail store.

    Yes! When you purchase any of our new phones we’ll give you a great price for your old one. Just tell us the make, model and condition of your old phone and we’ll give you a quote for your trade-in value. If you like the offer we’ll send you a prepaid shipping label and you can send us your old phone along with the receipt from your new one. Within 3 billing cycles, you’ll receive a credit to your account for the amount of the trade‐in value.

    Get started

    In most cases, yes. Transferring your number to T-Mobile is easy—it usually takes 24 hours or less. Simply check if your number is eligible to be transferred, and we’ll take care of the rest!

    Check online

    If your number can be transferred, then we’ll contact your previous phone company to complete the transfer with your authorization

    To upgrade early, you’ll need to pay off your entire Equipment Installment Plan. You can do this by calling Customer Care or visiting a T-Mobile retail store.

    Yes. You once your phone is paid off, it’s paid off. From that point on you will only pay be billed for the T-Mobile rate plan, and services, or features you’ve chosen.

    When your new phone arrives simply follow the manufacturer’s set-up procedure and start using it. If you purchased a new T-Mobile SIM card to use in your own device, you will need to insert the new card and then you are good to go.

    You can upgrade your phone at any time. If you have an Equipment Installment Plan (EIP) you’ll need to pay that off first, then you’re free to select a new phone. It’s as easy as that. If you cancel wireless service, remaining balance on phone becomes due.

    To find out if you’re eligible for a rebate or a promotion all you need to do is answer a few simple questions.

    Get started

    Other carriers recover the cost of the phone with higher recurring monthly rate plan charges. Their customers continue to pay higher monthly rates even after the phone is paid off. Only T-Mobile offers a plan that automatically lowers the cost of the monthly bill when the phone is paid off.

    We offer free, overnight shipping on certain new phones and devices. Otherwise, we will send your purchase using standard 2-4 business days shipping. Look for special promotions where all phones and devices include free, overnight shipping.

    No. When you group phones into a family plan when purchasing on, you must either pay for all of them up front, or over time.

    No. If you choose to pay over time, your payments will be interest-free.

    You must purchase insurance within the first 14 days of buying a new device. To learn more about Premium Handset Protection Insurance or to learn about our other bundled features simply follow the link.

    Learn more about Premium Handset Protection

    If you cancel your service, you still need to pay off the remaining balance of the device.

    Unlike other carriers that give you a discounted rate on the phone up front and then bury the costs in your monthly bill, we charge you the full retail price. In order to make payments more manageable, qualifying new and current customers can take advantage of our Equipment Installment Plan (EIP).

    Here's how phone payments work:

    EIP (Equipment Installment Plan) pricing allows qualifying customers to get a new phone with an initial down payment and make monthly payments on the phone for 20 months with no interest charges. For example, if you purchased a new phone for $550 and put $150 down, you pay $20/month for 20 months, plus the low monthly cost of your Value Plan. Value Plan pricing is only available at T-Mobile.

    The following restrictions apply to all EIPs:

    • Non-Value plans, T‐Mobile Monthly4G prepaid plans and certain business accounts are not eligible for EIPs.
    • Customers in Washington, DC and Puerto Rico are not eligible for EIPs.
    • The minimum required purchase for an EIP is $19.99.
    • Due to state regulations, Idaho, Kansas, Maine, West Virginia and Wyoming do not allow purchases on a 24‐month EIP.
    • If you leave T-Mobile you’re still obligated to pay off the remaining balance of the device.

    Learn more about our Equipment Installment Plan

    Depending on which rate plan you choose, you may also be charged an add a line fee; see rate plan for details. Taxes and shipping will also be applied to your order total.

    Whether you choose to pay for your device up front today, or pay over time, you can upgrade your device at any time. If your current device has not yet been paid off, you will need to continue to make payments on the existing balance. For the well-qualified buyer, pay over time pricing will spread interest-free payments over 24 months. If you cancel wireless service, remaining balance on phone becomes due.

    You need a credit check for a couple of reasons. First, if you are applying for an Equipment Installment Plan (EIP) it’s standard practice for us to check your credit. If you want to keep your existing phone number we need to determine if it’s eligible to be transferred.

    Just like all other wireless carriers, T-Mobile has to charge enough to cover the cost of the phone. The difference is that T-Mobile separates the cost of the phone from the cost of the service. That means T-Mobile customers finish paying for their phone as soon the actual cost is paid off—and their monthly bill automatically drops.

    Still have questions?

    Call 1-800-T-MOBILE:  1-800-866-2453

    Still have questions?

    Call 1-800-T-MOBILE:  1-800-866-2453