Select your credit rating. Self selection may not reflect actual credit available. Up-front device cost may vary based on your credit.
Your up-front device cost and number of lines is based upon your credit. Before running your credit application, you can estimate your up-front device cost by self-selecting your credit rating; actual prices may vary based upon actual credit.
I have a long established positive credit history or have been a T-Mobile customer in good standing.
I have significant credit issues or have only recently established credit.
I would like to skip the credit check and see what my options look like.Learn more
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All plans include unlimited talk, text and web up to 500MB of high speed data.
Single line plans start at $50 per month or a family can get four lines for $100 per month.
If you need more high speed data, add as much as you like!
You can purchase any device at full price or you can bring your own phone. No financing needed.
Introducing the new BlackBerry® Q10 – built to keep you moving.
• Discover the new BlackBerry 10 operating system
• Type with ease on the classic BlackBerry® keyboard
• Chat face-to-face with BBM™ Video
• Share your mobile screen instantly with Screen Share
full retail price
Includes your T-Mobile SIM card, which allows you to access T-Mobile’s network. Also features tips on how to make the most of your mobile experience and a coupon for 20% off accessory.
With quality worth printing, now you can really enjoy those special moments captured on your device. You can also share them with family and friends by sending them to any e-mail address or T-Mobile camera phone.
Sharp & vibrant, images are stunning thanks to the large 3.1 inch OLED touch screen.
Peek into the BlackBerry® Hub from any app to effortlessly flow in and out of your messages and conversations.
The BlackBerry® Keyboard – the most effortless typing experience.
Catch up face-to-face and share what’s on your screen with BBM™ Video with Screen Share.(Compatible BB10 devices, Wi-Fi, 4G or HSPA+ connection required.)
Plenty of room to store your photos, videos, movies, and more—expandable up to 48 GB with a MicroSD card.
3.5mm audio jack gives you the flexibility to listen to your downloaded tunes just about anywhere—all you need is a standard set of ear buds or headphones.
With direct access to the Blackberry App World you have access to all kinds of fun and useful apps to turn your device into the ultimate mobile device.
Experience even quicker downloads and streaming content.
Take advantage of video chat with a built-in webcam. With 2 megapixel capability for photos, you can also take better self-portraits since you can see what you’re capturing.
Sync with your corporate e-mail exchange server to access and manage your work e-mail and calendar events.
Near Field Communication allows you to share contacts, web pages, videos and more with a single tap against another NFC capable device.
Super AMOLED™ technology gives you a screen unlike any other mobile device. It’s bright, clear, colorful, and allows you to read even in direct sunlight. Its high-resolution screen brings graphics and movement to life.
Everything your phone can do is now literally at your fingertips. A high resolution touch screen gives you fast and fun access to your phone's display.
Enjoy the Web as it was meant to be experienced. Full Flash support brings you better online video viewing, browser-based gaming, and more.
Get your real-time location on maps, driving directions, and more*
Record videos in 1080p resolution.
Browse the Web, download content, and stream media faster on T-Mobile’s 4G network.
The info you need to contact your contacts.
Set an alarm to wake up, leave for an appointment, or take a break.
Your screen can automatically rotate images for portrait or landscape viewing.
Autofocus can help you avoid blurry photos by automatically focusing your camera lens on your main subject.
Wirelessly connect your device to optional compatible hands-free accessories such as headsets and car kits.
Use your phone’s data connection to access the Internet on your Bluetooth®-enabled laptop.
A handy way to check your figures.
Keep track of appointments and even set reminders to make sure you're on time.
Use the digital zoom to get a close-up picture without getting too close.
Talk to two people at the same time.
Easily calculate how much something costs in your currency or check the math of the exchange bureau.
Stay in synch with your Contacts, Calendar, and Email in Microsoft Outlook
With Word and Excel editing capabilities, your device can be an extension of your office.
Listen to your favorite radio stations from your wireless device (required headphones sold separately)
Get your real-time location on maps, driving directions, and more.
Enjoy your down time more with fun games on your device.
With Group Text you have the freedom to create, participate in, and manage your reply-all text groups.
With HDMI out, you can connect your device to any compatible 3D or HD display to view your videos.
A built-in LED flash gives you a brighter light source for taking photos in less-than-ideal lighting situations.
Add more memory for multimedia files, data and more. Easily take the memory card out of your device to transfer files and data to another device.
Use your existing instant messenger service to see who's available, then chat instantly.
Send a message or a photo to any wireless phone or e-mail address. Or stay connected using always-on social networking.
Chat face-to-face while on the go.
Play your favorite music wherever you are.
Send and receive messages from personal and work e-mail.
See a photo of your caller to quickly decide whether to answer.
With several editing tools at your disposal, your camera device can become a digital photo lab.
Predictive text input anticipates what you're typing to make sending messages faster and easier.
The built-in familiar layout lets you type messages easily without searching for the letter you want.
Use your device's web connection to connect laptops and other Wi-Fi enabled devices to the Internet.
Free up your hands for safety and convenience - speakerphone allows you to talk on your device without having to hold it.
Make hands-free wireless calls and listen to your music in style, and in stereo. With Bluetooth® stereo headphones, you can hear all your favorite music the way it was meant to be heard.
Time anything you want to one hundredth of a second.
With an optional TV out cable, you can display your device screen on your TV screen for watching media, sharing photos, and even surfing the Web.
Use your device’s data connection to access the Internet on your laptop.
Device vibrates to let you know you have a call or message without disturbing anyone.
Capture and play back short video clips.
Open, edit, and share e-mail attachments right from your device.
With Visual Voicemail you can listen to your voicemail messages in any order, respond in one click and easily manage your inbox without ever dialing in to the network.
Control your device with your voice.
Call someone with simple voice commands to keep your hands free for activities like driving.
Device can work with most laptop computers running either Windows 7, XP, Vista, or MAC OS X 10.4 or higher.
HD Voice enables superior call clarity and quality. Both people on a call must be using HD Voice capable phones to enjoy the benefits.
Call normally, or use Wi-Fi when you don't have cellular reception.
Refurbished phones offered by T-Mobile have been inspected and tested to ensure they’re in good working order, and they all come with a limited 90-day warranty. They also come with the same return policy as our new devices: 20 days from the date of your order; 30 days in California.
You can report your phone lost or stolen using the help in this document.
You can upgrade your phone easily on My T-Mobile. Simply open my.t-mobile.com, log in, and follow the steps.
As over one million customers have already learned, it’s quick and easy to setup your iPhone® to work on T-Mobile’s network.
No one likes to be tethered to their charger. Check out some of our suggestions for making your battery last all day!
It's time to do some spring cleaning! There are many ways to free up some space.
Your Android device is like a computer and sometimes it can freeze. We've got you covered though.
Our return policies are based on where you bought your phone or device. If you bought it in a T‐Mobile store then you have 14 days to return it to that store. If it was purchased from an authorized dealer it needs to be returned to them. For online or over-the-phone sales you should call us at 1‐800‐866‐2453 and we’ll help you take care of it.
First, review the eligibility requirements to SIM unlock your phone. When you are ready and meet the requirements, you can contact us.
You may pay off the full cost of your phone (and any other devices included in your Equipment Installment Plan) early. If you do, you’ll enjoy monthly savings even sooner. To pay off your phone, you will need to call Customer Care or visit a T-Mobile retail store.
Yes! When you purchase any of our new phones we’ll give you a great price for your old one. Just tell us the make, model and condition of your old phone and we’ll give you a quote for your trade-in value. If you like the offer we’ll send you a prepaid shipping label and you can send us your old phone along with the receipt from your new one. Within 3 billing cycles, you’ll receive a credit to your account for the amount of the trade‐in value.
In most cases, yes. Transferring your number to T-Mobile is easy—it usually takes 24 hours or less. Simply check if your number is eligible to be transferred, and we’ll take care of the rest!
If your number can be transferred, then we’ll contact your previous phone company to complete the transfer with your authorization
To upgrade early, you’ll need to pay off your entire Equipment Installment Plan. You can do this by calling Customer Care or visiting a T-Mobile retail store.
Yes. You once your phone is paid off, it’s paid off. From that point on you will only pay be billed for the T-Mobile rate plan, and services, or features you’ve chosen.
When your new phone arrives simply follow the manufacturer’s set-up procedure and start using it. If you purchased a new T-Mobile SIM card to use in your own device, you will need to insert the new card and then you are good to go.
You can upgrade your phone at any time. If you have an Equipment Installment Plan (EIP) you’ll need to pay that off first, then you’re free to select a new phone. It’s as easy as that. If you cancel wireless service, remaining balance on phone becomes due.
To find out if you’re eligible for a rebate or a promotion all you need to do is answer a few simple questions.
Other carriers recover the cost of the phone with higher recurring monthly rate plan charges. Their customers continue to pay higher monthly rates even after the phone is paid off. Only T-Mobile offers a plan that automatically lowers the cost of the monthly bill when the phone is paid off.
We offer free, overnight shipping on certain new phones and devices. Otherwise, we will send your purchase using standard 2-4 business days shipping. Look for special promotions where all phones and devices include free, overnight shipping.
No. When you group phones into a family plan when purchasing on T-Mobile.com, you must either pay for all of them up front, or over time.
No. If you choose to pay over time, your payments will be interest-free.
You must purchase insurance within the first 14 days of buying a new device. To learn more about Premium Handset Protection Insurance or to learn about our other bundled features simply follow the link.
If you cancel your service, you still need to pay off the remaining balance of the device.
Unlike other carriers that give you a discounted rate on the phone up front and then bury the costs in your monthly bill, we charge you the full retail price. In order to make payments more manageable, qualifying new and current customers can take advantage of our Equipment Installment Plan (EIP).
Here's how phone payments work:
EIP (Equipment Installment Plan) pricing allows qualifying customers to get a new phone with an initial down payment and make monthly payments on the phone for 20 months with no interest charges. For example, if you purchased a new phone for $550 and put $150 down, you pay $20/month for 20 months, plus the low monthly cost of your Value Plan. Value Plan pricing is only available at T-Mobile.
The following restrictions apply to all EIPs:
Depending on which rate plan you choose, you may also be charged an add a line fee; see rate plan for details. Taxes and shipping will also be applied to your order total.
Whether you choose to pay for your device up front today, or pay over time, you can upgrade your device at any time. If your current device has not yet been paid off, you will need to continue to make payments on the existing balance. For the well-qualified buyer, pay over time pricing will spread interest-free payments over 24 months. If you cancel wireless service, remaining balance on phone becomes due.
You need a credit check for a couple of reasons. First, if you are applying for an Equipment Installment Plan (EIP) it’s standard practice for us to check your credit. If you want to keep your existing phone number we need to determine if it’s eligible to be transferred.
Just like all other wireless carriers, T-Mobile has to charge enough to cover the cost of the phone. The difference is that T-Mobile separates the cost of the phone from the cost of the service. That means T-Mobile customers finish paying for their phone as soon the actual cost is paid off—and their monthly bill automatically drops.