Offer details
Save $35 when you activate a new line
For a limited time, pay no activation fee when you activate a new line— that’s a $35 savings!
Hurry! Offer ends on 3/23/2013.
New activation and 2-year agreement on qualifying plan required.

Log in to My T-Mobile
Get easy, online access to your mobile world. Pay your bill, online support & more.

phone number
password
Remember meA
Check this box if you'd like us to remember
your phone number for future log-ins. Your
password will not be saved.
Forgot your password?
  • Personal
  • Business
  • Español
  • Store Locator

    Enter a location

    See more options
  • Woodbridge, NJ
My T-MobileSign up ›Log in ›
go
FREE SHIPPING plus
NO ACTIVATION FEES
Your Cart
  • Phones
  • Internet Devices
  • Plans
  • Accessories
  • Services & More
  • Explore
  • Coverage
  • Support
  • Deals
    • APPLE iPHONES
    • Android Phones
    • $0 DOWN PHONES
    • BRING YOUR OWN PHONE
    • Shop All Phones
    • Smart Phones
    • Refurbished Phones
    • Deals & Packages
    • Upgrade
    • Add A Line
    • Tablets
    • Mobile Hotspots
    • PAY IN ADVANCE
      INTERNET DEVICES
    • Shop All Tablets
    • SHOP ALL INTERNET DEVICES
    • Laptop Sticks
    • Mobile HotSpots
    • Pay In Advance Internet Devices
    • Add A Line
    • INDIVIDUALFamily
    • Mobile BroadBand
    • BRING YOUR OWN PHONE
    • Shop All Plans
    • Add A Line
    • Services
    • CASES
    • HEADSETS
    • CHARGERS
    • BLUETOOTH
    • Shop All Accessories
    • Data
    • Memory Cards
    • Extras
    • Clearance Items
    • Sale Items
    • INTERNET DEVICES
    • Services
    • INTERNET DEVICES
    • DEALS & PACKAGES
    • All Services
    • Internet & Email
    • Messaging
    • International
    • Music & Sounds
    What's New
    • Phones
    • Apple iPhone 5
    • BlackBerry Q10
    • BlackBerry Z10
    • Google Nexus 4
    • HTC One
    • Samsung Galaxy S III
    • Samsung Galaxy S 4
    • Tablets
    • Samsung Galaxy Tab 2 10.1
    • T-Mobile® SpringBoard
    • Internet Devices
    • Video Gallery
    • Simple Choice Plan
    • 4G NETWORK
    • 4G SPEED
    • WI-FI CALLING
    • TEST DRIVE
    • Check Coverage
    • 4G Phones
    • 4G Internet Devices
    • PHONES & DEVICES
    • PLANS & SERVICES
    • BILLING
    • COMMUNITY
    • Account Management
    • Basic Services
    • Calling & Messaging
    • Coverage
    • Family & MobileLife
    • Paying Your Bill
    • Roaming & International Services
    • Understanding Your Bill
    • Contact Us
      Home ›

      About T-Mobile

      Privacy & Security Resources

      • Identity
        Theft
      • Security
         
      • Marketing
        Choice
      • Customer Proprietary
        Network Information
      • Phishing
        SMiShing
      • Device
        Apps
      • Location
        Services
      • Blocking
         
      • Protecting
        Your Privacy

      Protecting Yourself Against Identity Theft

      What is identity theft?

      Identity theft is a serious and potentially devastating crime. Identity theft occurs when someone commits or attempts fraud by using a victim’s personal information, such as name, date of birth, Social Security number (SSN), driver’s license number, etc. They may use this information to open new credit cards or other accounts in the victim’s name.


      How do thieves steal an identity?

      There are a variety of methods used by thieves to obtain someone’s identity, which include:

      • Theft – traditional forms of obtaining information by stealing wallets, purses, mail (such as bank or credit card statements), pre-approved credit offers, new check orders, or tax information.
      • Address Change – diverting billing statements to another location by completing a postal change of address form or convincing companies the victim deals with to change the address on an account.
      • Dumpster Diving – the act of digging through the trash for documents containing personal or confidential information.
      • Phishing or Smishing – a technique where a scam artist sends an e-mail or text message that appears to be from a legitimate source in an attempt to con individuals into providing personal or financial information (e.g. credit card numbers).
      • Hacking – illegally gaining access to another person’s e-mail or other online accounts.
      • Skimming – stealing credit/debit card information by using a fraudulent storage device hidden in the card slot of ATMs or gas pumps to read a victim’s card.


      How does T-Mobile work to fight identity theft?

      T-Mobile is committed to safeguarding the personal and account information of our customers and employees. We have established physical, technical and administrative safeguards to help prevent unauthorized access, maintain data accuracy, and to help ensure only appropriate use of information. T-Mobile offers customers the ability to place passwords on their accounts, both online and when calling T-Mobile, as well as extensive privacy security training to all T-Mobile employees.


      What can you do to help fight identity theft?

      Awareness is an effective weapon against identity theft. Armed with the knowledge of how to protect yourself and taking appropriate measures like password protecting your cell phone, you can make it much more difficult to be victimized by identity thieves. You can also help fight identity theft by educating your friends, family, and members of your community. The Federal Trade Commission (FTC) has prepared a collection of easy-to-use materials to enable anyone, regardless of existing knowledge about identity theft, to inform others about this serious crime.

      To learn more, visit http://www.consumer.ftc.gov/features/feature-0014-identity-theft.


      How you can find out if your identity has been stolen, and what should you do if it has?

      The best way to monitor for identity theft is to scrutinize your accounts and bank statements each month for any unauthorized activity, and check your credit report on a regular basis. If you check your credit report regularly, you may be able to limit the damage caused by identity theft.

      For more information, visit the FTC’s web site at http://www.consumer.ftc.gov/topics/privacy-identity.

      ‹ Back to About T-Mobile

      Child protection and family information

      National Center for Missing & Exploited Children
      Resources for parents and guardians

      Wireless AMBER Alerts
      Free wireless AMBER Alerts from CTIA - The Wireless Foundation and the U.S. Department of Justice

      GetNetWise: Internet safety tips
      Tips on topics including social networking, kids’ safety, privacy, and security

      NetSmartz411: Internet Safety Helpdesk
      Family protection and Internet safety information

      Privacy and security information

      GetNetWise: Cell phone security tips
      Security tips for your family’s wireless phones

      OnGuard Online: Internet fraud prevention
      Practical tips from the federal government and the technology industry

      FTC: identity theft protection
      Federal Trade Commission information to help you prevent and fight identity theft

      CTIA: cell phone safety
      Information on the safe and responsible use of cell phones and other wireless devices

      CHECK COVERAGE See how we've got you covered

      GET FREE SHIPPING See details

      • Phones

      • All Phones
      • 4G Phones
      • Android Phones
      • Windows Phones
      • Smartphones
      • Refurbished Devices
      • Deals & Packages
      • Bring Your Own Device
      • Add A Line
      • Upgrade
      • Tablets

      • All Tablets
      • Internet Devices

      • All Internet Devices
      • Laptop Sticks
      • Mobile HotSpots
      • Pay In Advance Internet Devices
      • Add A Line
      • Plans

      • All Plans
      • Individual Plans
      • Family Plans
      • Tablets & Mobile Broadband Plans
      • Bring Your Own Phone
      • Add A Line
      • Accessories

      • All Accessories
      • Batteries
      • Bluetooth®
      • Cases
      • Chargers
      • Headsets
      • Memory Cards
      • Services

      • All Services
      • Internet & Email
      • International
      • Messaging
      • Music & Sounds
      • Premium Handset Protection®
      • Trade-In Program
      • Activate a T-Mobile Phone
      • Refill Your T-Mobile Account
      • T-Mobile Retail Store Locations
      • Shop:
      • Check Order Status
      • Return policy
      • HotSpot
      • Rebates
      • Puerto Rico
      JOIN US
      Facebook Twitter Youtube Google+
      • Company:
      • About T-Mobile
      • Jobs
      • Press
      • Investor Relations
      • Deutsche Telekom
      • International
      • Contact Us
      • T-Mobile For:
      • Developers
      • Retailers
      • Real Estate
      • Affiliates
      • Privacy Policy
      • Privacy Resources
      • Consumer information
      • Public Safety/911
      • Terms & Conditions
      • Terms of Use
      • Accessibility

      ©2002-2013 T-Mobile USA, Inc.