Blocking Specific Calls and Messages
Mobile communications create invaluable opportunities for staying connected with family and friends. Because we keep our mobile devices with us at most times, we are connected virtually 24/7. Although most of us enjoy this convenience, there may be times when you wish you could block contacts (calls or texts) by a specific person. Although T-Mobile isnt currently able to selectively block incoming calls or texts from individual numbers through the network (except in the case of certain Family Allowance functions see Family Allowances), many of our devices offer such capabilities on the handset itself. You can find information about your specific devices at www.t-mobile.com. Alternatively, you may reach a customer service representative by dialing 611 from your T-Mobile phone or 1-800-937-8997 from any phone. They can assist you with information about whether your device provides this capability.
If you are receiving unwanted telemarketing calls, you can register with the Do Not Call registry by calling 1-888-382-1222, or online at www.donotcall.gov.
Child protection and family information
Resources for parents and guardians from CTIA- Wireless Association and Wireless Foundation; including the Parents Guide to Mobile Phones developed by online safety experts at ConnectSafely.org
National Center for Missing & Exploited Children
NCMEC provides the most comprehensive resources regarding missing children, child sexual exploitation, child safety and prevention, law enforcement training and victim and family support.
Wireless AMBER Alerts
Free wireless AMBER Alerts from CTIA - The Wireless Foundation and the U.S. Department of Justice
Privacy and security information
Stop | Think | Connect
Resources for building safe online behaviors and helping digital citizens stay safer and more secure online
OnGuard Online: Internet fraud prevention
Resources from the federal government to help you be safe, secure and responsible online
FTC: identity theft protection
Federal Trade Commission information to help you prevent and fight identity theft
CTIA: Consumer Security & Privacy Tips
Advice from The Wireless Association on keeping mobile devices, and data on the devices, secure and private.